Accommodation and Commercial Services 
Contact us
Accommodation and Commercial Services (ACS) is the department that looks after University accommodation. Here are some of the teams who are here to help you before and during your stay.
Accommodation Office
Deal with room allocation, Residence Contracts, accommodation for future years.
Call: 0114 222 4488 (select option 2)
Email: accommodationoffice@sheffield.ac.uk
Visit: propertywithUS, level 4, University House
Communities
Organise activities, events, sport and volunteering.
Call: 0114 222 8689/8622
Email: communities@sheffield.ac.uk
Web: www.sheffieldsu.com/communities
Visit: Stephenson, The Endcliffe Village and Activities & Sports Zone, SU
Customer Services
Available 24/7 to help with all general enquiries, as well as dealing with keys, post, lost property, cycle storage, Community ticket sales and more.
Call: 0114 222 4488 (select option 4)
Email: acs-customerservices@sheffield.ac.uk
Visit: The Edge reception and The Ridge reception
eatwithUS
Look after the University’s food and drink venues and the eatwithUS Reward Card system.
Call: 0114 222 8909
Email: eatwithus@sheffield.ac.uk
Web: www.withUS.com/eat
Income Office
If you have any money worries or queries about paying your rent, the Income Office can help.
Call: 0114 222 4868
Email: residencefees@sheffield.ac.uk
In person: University House, level 6
Local Police
There is a police station based at Crewe in The Endcliffe Village – the team there are always available for a chat if you have any concerns and regularly patrol the residences.
Call: 0114 296 4803
Email: robert.kenney@southyorks.pnn.police.uk
Maintenance
If you have a maintenance problem in your accommodation (excluding Opal 2), report it to this team who will then respond accordingly.
Call: 0114 222 4488
Email: acs-helpdesk@sheffield.ac.uk
In person: The Edge reception, The Ridge reception
Opal 2
For all enquiries relating to Opal 2, including Customer Service and Maintenance issues, contact them direct.
Call: 0114 275 5036
Email: opal2sheffield@opalstudents.com
Parking Services
For information about parking and parking permits.
Call: 0114 222 9000
Visit: www.sheffield.ac.uk/parkingservices/studentresidences
propertywithUS
Offer house-hunting advice, and maintain a list of registered private and University properties for staff and students to rent.
Call: 0114 222 6058
Email: propertywithUS@sheffield.ac.uk
Visit: www.sheffield.ac.uk/housingfinder
In person : University House, level 4
Resident Support
Residential Mentors are here to look after residents' welfare and deal with disciplinary issues.
The Endcliffe Village
Call: 0114 222 4488 (select option 4)
Email: supportendcliffe@sheffield.ac.uk
The Ranmoor Village
Call: 0114 222 8943
Email: supportranmoor@sheffield.ac.uk
City and Central Campus
Call: 0114 222 488 (select option 4) (exc. Opal 2)
Email: supportcity@sheffield.ac.uk
Security
Monitor the safety and security of the Villages and campus 24/7.
IN CASE OF EMERGENCY CALL: 0114 222 4444
The Endcliffe and Ranmoor Village
Call: 0114 222 4075
Email: monitoringstation@sheffield.ac.uk
City and Central Campus
Call: 0114 222 4085
Email: security@sheffield.ac.uk
For further information about living and studying here, Student Services offer a comprehensive FAQ database called Ask Sheffield
Advertising to students
During term time we offer unique advertising opportunities in the student residences with advertising spaces in The Endcliffe Village and The Ranmoor Village.
Home to over 4,800 students, The Endcliffe Village and The Ranmoor Village offer multiple advertising opportunities in its dining area, bar, café and social spaces. Choose from a variety of effective advertising media; including print media, face to face contact and static imagery.