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Accommodation and Commercial Services (ACS) is the department that looks after University accommodation. Here are some of the teams who are here to help students before and during their stay

Accommodation

accommodation

Contact them about applying for University accommodation, room allocations, Residence Contracts and accommodation for future years.

Call: 0114 222 4488 (option 2)

Email: accommodationoffice@sheffield.ac.uk

Visit: propertywithUS, Students' Union building

Customer services

customer services

Customer Services are available to help current students with general enquiries such as keys, post, lost property or cycle storage.

Call: 0114 222 4488 (option 4)
Email: acs-customerservices@sheffield.ac.uk  Tweet: @SheffUniAccomCS  Facebook: www.facebook.com/shefuniaccomcs/

Visit:
The Edge reception, 34 Endcliffe Crescent, Sheffield, S10 3ED
The Ridge reception, 4 Woodhead Way, Sheffield, S10 3AQ
Allen Court reception, 10 St.Georges Close, Sheffield, S3 7HB

Maintenance

EFM and ENGIE

If you have a maintenance problem in your accommodation (exc. Allen Court), report it to this team who will then respond accordingly.

Call: 0114 222 4488 (option 1)
Email: acs-helpdesk@sheffield.ac.uk
Visit: The Edge reception, The Ridge reception

Allen Court
Web: http://faults.base360.com
Visit: Allen Court Reception, 10 St.Georges Close, Sheffield, S3 7HB

GeniUS

genius

This team look after the University’s food and drink venues and the GeniUS Card for catered and self-catering students.

Email: genius@sheffield.ac.uk  Web: withus.com/hustleandbustle  Tweet: @GeniUSSheffield                    Instagram: geniussheffield

Income office

income

If you have any money worries or queries about paying your rent, the Income Office can help.

Call: 0114 222 4868
Email: residencefees@sheffield.ac.uk
Visit: Level 6, Students' Union, Western Bank, S10 2TG

propertywithUS

propertywithus

Offer house-hunting advice, and maintain a list of registered private and University properties for staff and students to rent.

Call: 0114 222 6058
Email: propertywithUS@sheffield.ac.uk
Web: www.propertywithus.sheffield.ac.uk/Accommodation
Visit: Students' Union building

 Security

security

Monitor the safety and security of the accommodation and University buildings 24/7. 

IN CASE OF EMERGENCY CALL:
0114 222 4444

Endcliffe and Ranmoor
Call: 0114 222 4075
Email: security@sheffield.ac.uk

City
Call: 0114 222 4085

Email: security@sheffield.ac.uk 

Residence Life

residence life

This team organises activities, events, sport, academic/skills workshops and volunteering opportunities within University accommodation.

Email: residencelife@sheffield.ac.uk

Web: www.residencelife.co.uk

Visit: Activities & Sports Zone, Students' Union building

Parking services

Parking

For information about parking and parking permits.

Call: 0114 222 9000

Visit: www.sheffield.ac.uk/parkingservices/studentresidences

SSiD

ssid

The Student Services Information Desk is your one stop shop for information, help, support and guidance

Call: 0114 222 1299
Web: www.shef.ac.uk/ssid/email
Visit: Students Union Building, Western Bank, Sheffield, S10 2TG

Sport Sheffield (S10)

sport

Responsible for all aspects of sport and fitness within the University of Sheffield.

Call: 0114 222 6999
Web: www.sport-sheffield.com
Visit: Goodwin Sports Centre, Northumberland Road, Sheffield, S10 2TY

CiCS helpdesk 

cics

Contact Corporate Information and Computing Services for any issues with your internet service

Call: 0114 222 1111
Email: cics@sheffield.ac.uk

Web: www.sheffield.ac.uk/cics/support

SupportSupport & conduct

Residence Mentors are here to look after residents' welfare, discipline and wellbeing.

Endcliffe

Call: 0114 222 4488 (select option 4)
Email: supportendcliffe@sheffield.ac.uk Visit: Main Stephenson Building or The Edge Hub, Endcliffe, 9pm-11pm every evening during term-time

Ranmoor

Call: 0114 222 8943
Email: supportranmoor@sheffield.ac.uk Visit: The Ridge, 9pm-10pm every evening during term-time

City

Call: 0114 222 4488 (select option 4) (exc. Allen Court)
Email: supportcity@sheffield.ac.uk Visit: Allen Court communal area, 9pm-10pm every evening during term-time

Website

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