Accommodation and Campus Services (ACS) Policies and Procedures
Advertising Policy
Provides details of how we manage advertising, sponsorship and promotions in the student residences and retail outlets.
Advertising Policy
Compliments and Complaints Procedure
Find out how to pay a compliment or make a complaint about anything relating to the student residences whether you are a student, a visitor or a local resident.
Compliments and Complaints Procedure
Lettings Policy
Find out how we allocate University accommodation to students in a fair and appropriate manner.
Lettings Policy
Residences Room Booking Policy
This policy contains information about the availability and booking of meeting/function rooms within the residences facilities.
Room Booking Policy
Sheffield Responsible Landlord Scheme
Find out about the scheme run by Sheffield City Council which aims to support and encourage private landlords to improve standards in the private rented sector. All properties registered with Accommodation and Campus Services meet these standards.
Sheffield Responsible Landlord Scheme
Snow and Ice Policy
Get details of how we manage adverse weather conditions.
Snow and Ice Policy
Termination Policy
Find out about the procedures for, and consequences of, terminating your Residence Contract before its expiry date.
Termination Policy 2009/10
Termination Policy 2009/10 - Couples and Families
Under 18´s Policy
Get information about our responsibilities to students living in University accommodation whose 18th birthday falls after the first day of the Residence Contract.
Under 18´s Policy
Universities UK (UUK) Codes of Practice
Find out how we comply with the UUK Codes in managing our student accommodation.
Universities UK Code of Practice
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