The University of Sheffield
Accommodation

eatwithUS Card terms and conditions 2011/12

  1. eatwithUS pre-payment plans are purchased on a yearly basis or can be loaded as required.
  2. The value is used to purchase food and drink items, which are individually priced.
  3. Packages may be upgraded at any time during the academic year. The changes will be effective within 1 working day of your request
  4. Cards will be automatically uploaded on a weekly basis.
  5. Any allowance remaining at the end of each week will roll over to subsequent weeks
  6. We cannot accept cancellations to the packages unless a student is leaving the university. Should this be the case, please notify us in writing at the address below as soon as possible. Any remaining balance on the card will be refunded less an administration charge of £10.
  7. Cards must be presented for all transactions; the provision of items will be refused without a valid card and you will be required to use an alternative payment method for any purchases made.
  8. The card may not be used for purchases of alcohol.
  9. The card has a microchip embedded in it. Please take care not to damage the card - it should not be bent, punctured or defaced in any way. Do not attach your card to a key ring.
  10. Replacement cards will incur a charge of £10.
  11. You will be able to blacklist your card online if it is lost . Full details will be provided upon application to the scheme
  12. If you have reported a stolen card to the police and have a Crime Reference Number, no charge will be made for a replacement. However, you MUST also report the lost card via the web as outlined in 12 above
  13. The University will not be responsible for any losses incurred on lost or stolen cards.
  14. Cards are not transferable and should only be used by the registered cardholder. Misuse of the card will result in disciplinary action being taken.
  15. The University retains the right to freeze cards not being used by the registered cardholder.
  16. If you leave the University you must return your card with your room keys.
  17. The University accepts no liability if unable to accept card payments due to technical problems.
  18. Cards are only valid in outlets managed by Accommodation and Commercial Services.
  19. The University of Sheffield shall not be held responsible, or deemed to be in breach of service, by being unable to provide meal services in any catering outlet due to force majeure or any other cause beyond the University’s control. Under such circumstances lost meal values will not be refunded.
  20. Points redemption is not currently available. You will continue to collect points every time you spend and will be notified when you can redeem these.
  21. The terms of use set out above are subject to change.

eatwithUS contact details

For further information about the eatwithUS card:

E: eatwithUS@sheffield.ac.uk

T: 0114 222 8909