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Rewarding excellence at the Finance and Commercial Awards Evening
The Annual Awards Evening held on 2 March, celebrated the achievements of staff in training, long service, exemplary attendance and also revealed the winners of the ACS People´s Awards.
Registrar and Secretary, Dr Philip Harvey, attended the ceremony and gave out awards to deserving staff from the departments of Accommodation and Commercial Services and Finance.
The winners of the ACS People´s Awards were revealed on the evening, recognising staff who go the extra mile to help customers and colleagues:
- Exceptional Customer Service – The Home for Christmas team
- Inspirational Colleague – Donna Ramsden (Portering)
- Services to the Student Community – Ryan Jinn (Resident Support)
- Exceptional Partnership Working – Commercial Services Chefs and Sheffield City College
There was also a surprise Special Achievement Award for Linda Danson (propertywithUS).
Introducing our Customer Charter
We take customer service seriously and are committed to ensuring that our customers receive an excellent level of service. That's why we've introduced a Customer Charter which sets out what our customers can expect from us.
We commit to:
- Providing a prompt and efficient service
- Actively seeking and responding to your feedback on how we can improve your experience
- Delivering quality products and services on equitable terms
- Creating a diverse community that respects everyone and the environment
- Working with you to keep you safe and secure
- Actively supporting the local community in which we live and work
- Providing accurate and up to date information
- Resolving customer complaints fairly and consistently