The University of Sheffield
Corporate Information and Computing Services

Connecting a BlackBerry running OS 5 or 6 to the Wireless Network

Quick Tip

The wireless network at UK universities is called eduroam. To connect to eduroam you will need to provide your username and password. However, when typing in your username add the text @sheffield.ac.uk - this will allow you to connect at Sheffield but if you visit another University your device will automatically connect to eduroam there too!

Connecting to Eduroam

To connect to eduroam follow the steps below.

  1. Press the BlackBerry button to enter the main menu.
  2. Select 'Set Up'.
  3. Choose 'Set Up Wi-Fi'.
  4. Choose 'Manually Add Network'.
  5. Type eduroam for Network Name and choose 'Add'.
  6. Select Security Type PEAP.
  7. Enter your username and password into the relevant fields
  8. Select CA certificate 'GlobalSign Root CA 2014'.
  9. Select Inner link security 'EAP-MS-CHAP v2'.
  10. Check the box titled "Disable Server Certificate Authentication".
  11. Remove the check from the box titled "SSID Broadcast" (OS V6 only).
  12. Choose 'Connec't and when prompted to save choose 'Next' and 'Finish'.

You should now be connected to eduroam. When in range your Blackberry should connect and authenticate automatically.

Connecting to Guest

These instructions explain how to connect a Blackberry phone, running any version of OS 4, to the guest wireless network.

  1. Press the BlackBerry button to enter the main menu.
  2. Choose 'Set Up'.
  3. Choose 'Set Up Wi-Fi'.
  4. Choose 'Scan For Networks'.
  5. Choose .Guest'.
  6. Enter the WEP key available below.
  7. Choose 'Connect' and when prompted to save choose 'Next' and 'Finish'.

Get the WEP key

Troubleshooting

Most problems with connecting phones to the wireless network are related to passwords:

Synchronise your Passwords

If you still have trouble connecting, talk to any member of staff in the Information Commons or visit the Computing Centre. We will be happy to help.