CiCS Service Status
The table below shows planned, potential and actual service failures and maintenance. Please note that this table is updated only in office hours (8am-6pm Monday to Friday). You can now follow us on Twitter.
| Problem is happening now | At risk period or scheduled maintenance | Everything working now |
| Status | Date / Time | Service Affected | Incident details | |
|---|---|---|---|---|
| Start | End | |||
| Wed 18th September 05:00 |
Tue 17th September 05:10 |
SITRAN Wireless Network | Due to planned maintenance, all wireless network services at SITRAN (eduroam and guest) will be unavailable for approximately 2 minutes.
CiCS apologise for any inconvenience caused. |
|
| Mon 2nd September 12:29 |
Unknown | SAP - Payslip Viewer | Updated 09/09/2013
Maintenance of the SAP system has caused the payslip viewer to be unavailable in Chrome and Safari browsers. The viewer is ok in IE and Firefox. We are currently in contact with SAP to resolve the issue. |
|
| Tue 17th September 13:00 |
Tue 17th September 13:16 |
uPlayer maintenance | This maintenance work has been successfully completed.
The uPlayer system will be unavailable for a short period due to work moving the service onto a new platform. Every effort has been made to minimise this period of downtime, however because of the way that the licensing works for this system it is possible that it will become unlicensed following the migration. If this is the case the system will be unavailable until new license keys can be obtained, which could be up the following day. |
|
| Tue 17th September 07:15 |
Tue 17th September 08:56 |
Student PCMS printing service maintenance | This maintenance work has been completed successfully.
The Student PCMS printing service will be unavailable for a short period due to work moving the service onto a new platform. CiCS apologise for the interruption to service. |
|
| Tue 17th September 07:00 |
Tue 17th September 08:54 |
MyPC and MyRandR maintenance | This maintenance work has been completed successfully.
The MyPC and MyRandR systems will be unavailable for a short period due to work moving the service onto a new platform. CiCS apologise for the interruption to service. |
|
| Tue 17th September 04:00 |
Tue 17th September 09:41 |
Server Security Updates | The planned updates have completed successfully.
Normal service has now resumed. CiCS apologise for any inconvenience caused. |
|
| Mon 16th September 07:00 |
Tue 17th September 09:50 |
Eduroam maintenance | Maintenance has been completed.
CiCS apologise for the interruption to service. |
|
This information was retrieved on Wednesday 18th September 2013 at 09:44.
For any general comments about our service, please use the feedback form on the left. If you are currently experiencing problems, please contact the CiCS Helpdesk on 21111.
Alternatively, to use the CiCS Helpdesk Self Service, log in to MUSE, under the SSiD (or Staff Applications) tab you will find the CiCS Helpdesk channel.
See also: Library eResources service indicators
