CiCS Service Status

The table below shows planned, potential and actual service failures and maintenance. Please note that this table is updated only in office hours (8am-6pm Monday to Friday). You can now follow us on Twitter.


Problem is happening now	At risk period or scheduled maintenance	Everything working now

Status	Date / Time		Service Affected	Incident details
Status	Start	End	Service Affected	Incident details
	Fri 15th June 18:00	Sun 17th June 18:00	Almost all CiCS Services and services we host.	A substantial upgrade of our IT infrastructure will shut down almost all CiCS Services as well as the services we host for others. For further details and updates see here
	Wed 23rd May 13:57	Wed 23rd May 20:38	PCMS accounts, online credit	The ability to credit PCMS accounts online has been restored.
	Mon 21st May 09:18	Mon 21st May 14:20	Network connectivity issues	All areas have had connectivity restored. The following areas are having issues. Shearwood mount, Shearwood road Psychiatry - Longley Centre at the Northern General Hospital; Broomcross Building at the Weston Park Hospital.

This information was retrieved on Thursday 24th May 2012 at 02:30.

For any general comments about our service, please use the feedback form on the left. If you are currently experiencing problems, please contact the CiCS Helpdesk on 21111.

Alternatively, to use the CiCS Helpdesk Self Service, log in to MUSE, under the SSiD (or Staff Applications) tab you will find the CiCS Helpdesk channel.