Current issues affecting services
Status | Since | Service Affected | Details |
---|---|---|---|
Wed, 10th January 11:24 | ArcGIS/ArcMap | There is currently an issue where ArcGIS/ArcMap is failing to launch on University PCs. Users will either see an error stating 'ArcGIS has stopped working' or no error at all. We are investigating and in discussions with the software supplier. Further updates to come. **UPDATE (15/03/24)** - We are still working on this issue. We have identified that it is not affecting all PC's and it seems to be PC's with specific graphics cards which are getting the error. So users may find they can still use this software on some PCs. As an alternative, ArcGIS Pro is available on university PC's via the software centre and also available on personal PC's. You can find more information about this at: https://students.sheffield.ac.uk/it-services/software/arcgis |
Scheduled maintenance / Services at risk
Status | Start | End | Service Affected | Details |
---|---|---|---|---|
Thurs 21st March 08:00 | Thurs 21st March 09:00 | CIS Java Applications | Due to planned maintenance and a server upgrade, all Java CIS applications will be unavailable during the upgrade window. Applications affected include (but are not limited to) CRM System UG Online Exam Results PATS SAM PG Online PROMS myAnnouncement Composer | |
Fri 22nd March 07:00 | Fri 22nd March 09:00 | CIS | Due to planned maintenance and patching, all CIS system applications will be unavailable during the maintenance window. |
Recently resolved issues
Status | Resolved | Service Affected | Details |
---|---|---|---|
Tue, 19th March 09:47 | eRecruitment - Approvals | The issues regarding eRecruitment approvals not appearing correctly in the message tab within the SAP Portal, are now resolved. |
Please note this table is only updated in office hours (8am - 5pm Monday to Friday)