The University of Sheffield
Corporate Information and Computing Services

 CiCS Service Status

The table below shows planned, potential and actual service failures and maintenance. Please note that this table is updated only in office hours (8am-6pm Monday to Friday). You can now follow us on Twitter.

Problem happening now At risk or scheduled maintenance Everything working now
Problem is happening now At risk period or scheduled maintenance Everything working now
Status Date / Time Service Affected Incident details
Start End
At risk or scheduled maintenance Fri 15th June
18:00
Sun 17th June
18:00
Almost all CiCS Services and services we host. A substantial upgrade of our IT infrastructure will shut down almost all CiCS Services as well as the services we host for others. For further details and updates see here
Everything working now Wed 23rd May
13:57
Wed 23rd May
20:38
PCMS accounts, online credit The ability to credit PCMS accounts online has been restored.
Everything working now Mon 21st May
09:18
Mon 21st May
14:20
Network connectivity issues All areas have had connectivity restored.

The following areas are having issues.
Shearwood mount, Shearwood road
Psychiatry - Longley Centre at the Northern General Hospital;
Broomcross Building at the Weston Park Hospital.

This information was retrieved on Thursday 24th May 2012 at 02:30.

For any general comments about our service, please use the feedback form on the left. If you are currently experiencing problems, please contact the CiCS Helpdesk on 21111.

Alternatively, to use the CiCS Helpdesk Self Service, log in to MUSE, under the SSiD (or Staff Applications) tab you will find the CiCS Helpdesk channel.

See also: Library eResources service indicators