The University of Sheffield
Corporate Information and Computing Services

 CiCS Service Status

The table below shows planned, potential and actual service failures and maintenance. Please note that this table is updated only in office hours (8am-6pm Monday to Friday). You can now follow us on Twitter.

Problem happening now At risk or scheduled maintenance Everything working now
Problem is happening now At risk period or scheduled maintenance Everything working now
Status Date / Time Service Affected Incident details
Start End
At risk or scheduled maintenance Fri 31st March
16:00
Sun 2nd April
23:55
SAP (MyJob / MyTeam / uBase / MyPurchase.) SAP systems will be unavailable throughout this maintenance period for legal change application and upgrades.

This will affect MyJob/MyTeam/uBase and MyPurchase.

E-Recruitment will still be available.

They should also should be considered "At Risk" for the W/C 3rd April to solve and fix any potential issues relating to this upgrade.
At risk or scheduled maintenance Wed 29th March
17:00
Wed 29th March
21:00
CMS The live Content Management Application will be be unavailable for a period of time due to scheduled maintenance and upgrades.
Everything working now Tue 21st March
10:27
Tue 21st March
11:57
Single Sign on Muse The earlier issues have now been resolved..
Everything working now Wed 22nd March
04:00
Wed 22nd March
12:35
Windows Server Updates The work has completed successfully and the servers are all available again.

Student pre-pay printing and copying
MyR&R
My Sustainable Print
CiCS Helpdesk Self Service
Interim LMS
myTimetable
uReports
myPrint
Everything working now Tue 21st March
08:00
Tue 21st March
08:46
Audix Voicemail This maintenance work is complete.
Everything working now Tue 21st March
07:45
Tue 21st March
08:45
Univeristy Health Service This maintenance work is complete.
Everything working now Mon 20th March
08:00
Wed 22nd March
15:34
Howden Maintenance work now complete, wireless network services are available and no longer at risk.
------
Due to maintenance work the wireless connection will be at risk each day until 15:00
Everything working now Mon 20th March
06:30
Mon 20th March
09:18
MSP Maintenance The work has now completed and normal service has resumed.
Everything working now Sat 18th March
22:00
Tue 21st March
08:47
iSheffield This maintenance period has passed.
Everything working now Wed 15th March
08:00
Mon 20th March
09:21
Shibboleth Server / SAP Mobile The maintenance work has been completed successfully, however the server is considered at risk for the duration of the day.

This information was retrieved on Thursday 23rd March 2017 at 08:12.

For any general comments about our service, please use the feedback form on the left. If you are currently experiencing problems, please contact the CiCS Helpdesk on 21111.

Alternatively, to use the CiCS Helpdesk Self Service, log in to MUSE and under MyServices you will find the CiCS Helpdesk (Self Service) channel.

See also: Library eResources service indicators