Disclosure of information
Administrators are required to respect the confidentiality of files and correspondence.
During the course of their activities, Administrators are likely to become aware of information which is held by, or concerns, other users. Any information obtained must be treated as confidential - it must neither be acted upon, nor disclosed to any other person unless this is required as part of a specific investigation:
- Information relating to the current investigation may be passed to Management or others involved in the investigation;
- Information that does not relate to the current investigation must only be disclosed if it is thought to indicate an operational problem, or a breach of local policy or the law, and then only to Management for them to decide whether further investigation is necessary.
Administrators must be aware of the need to protect the privacy of personal data and sensitive personal data (within the meaning of the Data Protection Act 1998) that is stored on their systems. Such data may become known to Administrators during the course of their investigations. Particularly where this affects sensitive personal data, any unexpected disclosure should be reported to the relevant data controller.
