The University of Sheffield
Geography Undergraduate Student Handbook

Student Welfare

The University, both through its own activities and through the Students Union, provides a very wide range of supportive welfare services. A separate directory of such services is available from the Union and should be consulted for further details. The material below outlines what is available. Detailed information is also available at:

www.sheffield.ac.uk/ssid/welfare/sos

Accommodation & Commercial Services (ACS)

www.sheffield.ac.uk/accommodation

ACS offer advice to all students about all types of accommodation. Accommodation-related problems are dealt with in complete confidence. In addition to helping students to find accommodation (both university-owned and in the private sector), ACS can also offer advice on tenancy contracts with private landlords, on rents and on repairs. ACS are located at The Edge in Endcliffe Village. No appointment is usually necessary (telephone: 0114 222 4488).

Counselling Service

www.sheffield.ac.uk/counselling

Fully-trained counsellors are available for confidential individual sessions to help students and others in the university deal with all kinds of problems. The Service also offers group sessions and workshops, for example on stress reduction. The Counselling Service is at 36 Wilkinson Street (telephone: 0114 222 4134).

Nightline

www.sheffield.ac.uk/ssid/contacts/nightline

The University has a confidential listening and information telephone service. It is run by trained student volunteers, and operates from 8pm to 8am every night during term time. It offers students everything from the phone number of a 24-hour taxi company to exam dates, times and locations, and information about every issue that can be encountered within student life, together with assistance in times of crisis.

Contact Nightline via:
Listening line: 0114 222 8787
Information line: 0114 222 8788
e-listening: nightline@Sheffield.ac.uk
Your email address remains confidential, and you will receive a response within 48 hours.

Careers Services

The University Careers Service has an advisor (currently Mr Paul Fennell) with special responsibility for Geography students. The advisor is available for consultation at the Careers Centre, 388 Glossop Road (telephone: 0114 222 0910). Within the Department, a staff member (currently Steve Wise) acts as Liaison Officer to ensure that all students are made aware of relevant careers events and that vacancy information and publicity material is disseminated effectively.

Health Service

The University Health Service has its headquarters at the corner of Glossop Road and Gell Street (24-hour telephone 0114 222 2100). All students whose home is not in Sheffield must register with the Service, which then gives them access to full dental and medical treatment.

Appointments at the Health Service can be booked online. The Service also operates an Advice Line, staffed by nurses between 13.00 and 15.00 daily in term time, and 14:00 and 15:00 in vacations (telephone: 0114 222 2111).

Student Services Information Desk (SSiD)

SSiD (telephone: 0114 222 1299) is located within the Union of Students building, and opens from 09:00 - 17:00, Monday - Friday all year except Bank Holidays. SSiD is run by the University and it is a key source of information and advice on academic, financial, housing and personal problems you may encounter as a student, as well as providing transcripts of marks to both current students and graduates.

Student Advice Centre

The Students' Union operates an active Advice Centre, staffed by a team of professional advisors, to deal with student welfare issues such as finance, housing, legal matters, and international student issues. All sessions are confidential. The Centre is in the Union Building (telephone: 0114 222 8660; email: advice@sheffield.ac.uk), and is open between 9:00 and 17:00 daily (16:00 in vacations). Drop-in sessions are available daily between 12:00 and 16:00 (12:00 – 15:00 in vacations), or you can make an appointment to see an advisor.
www.sheffield.ac.uk/union/advice

Childcare

www.sheffield.ac.uk/union/advice/support-services/childrens-services/ 

The Students' Union and the University jointly provide a number of childcare facilities for students. There is a 64-place nursery for children aged six months to school age (4+ years); the full session is from 09:00 to 17:00. Demand is strong and early application is essential. The Nursery is at 93 Brunswick Street (telephone 0114 273 9361).

University Chaplaincy

The Multi-Faith University Chaplains are available to everyone within the University to provide care, support and pastoral counselling. The Chaplains work together as a team in co-operation with Student Services. The Chaplaincy Centre (344 Glossop Road, telephone 0114 222 8923) is staffed from 09:30 - 17:00 weekdays (closes 14:00 Friday).