The University of Sheffield

Human Resources

Dispute Resolution Toolkit

Dispute Resolution Toolkit Index
Policies and Procedures	Grievance Policy Grievance Procedure Mediation Procedure Data Protection Responsibilities
Tools for Staff	Guidance: Guidance for staff on the Grievance Procedure Guidance: Bullying & Harassment
Tools for Managers (Grievance Procedure)	Roles & Responsibilities Flowchart: Grievance Procedure Overview Flowchart: Informal Meeting Flowchart: Investigation Flowchart: Formal Grievance Meeting Flowchart: Appeal
Grievance Tools & Templates Index
Stage	Template
1. Informal Meeting	How to guide: How to carry out an informal meeting Template: Informal Meeting Record
2. Investigation	Letter: Arrangement for Investigation How to guide: How to carry out an investigation Template: Investigation Report
3. Formal Grievance Meeting	How to guide: How to arrange a formal grievance meeting Letter: Invitation to formal meeting Letter: Invitation to RESCHEDULED formal meeting How to guide: How to chair a formal hearing/meeting Letter: Outcome of formal meeting Letter: To those presenting management case, invite to formal meeting Memo: All attending meeting (excluding witnesses) providing paperwork in relation to formal meeting
4. Appeal	Letter: Acknowledgement of receipt of appeal How to guide: How to arrange an appeal hearing Letter: Notification of appeal hearing How to guide: How to chair an appeal hearing Letter: Outcome of appeal hearing Letter: To chair of grievance meeting inviting to appeal Memo: To all attending hearing providing paperwork in relation to appeal
Tools & Templates for Investigators	Guidance: Guidance for Witnesses Letter: Request to assist with an investigation process (No previous contact) Letter: Request to assist with an investigation process (With previous contact) Letter: Request for written witness statement (No previous contact) Letter: Request for written witness statement (With previous contact) Template: Witness Statement Template: Investigation Report Letter: Request for witness to attend hearing Template: Investigatory Interview Record