On Call and Call Out

On call / call out payments are available to provide mission critical cover where staff are required to work outside normal working hours in response to calls and emergencies of a regular or critical nature with serious implications for the security of the University's vital infrastructure. A framework exists to regularise these payments. Each implementation must be agreed by the Head of Department and the Department of Human Resources and be written into the individual´s contract of employment. Payments are reviewed annually in the light of the levels of calls and responses. Managers must ensure compliance with the Working Time Directive.

Managers may seek further advice from their customary HR Adviser.