The University of Sheffield
Information Commons

How do I...


...get a UCard?

UCards can be obtained from the Computing Centre or from Student Services. There is a £5 charge for replacing lost UCards.

...get help in the IC?

During service hours, help is on-hand at the Information Desk on Level 1. Staff are also on-call and can give at-desk assistance if you press the help button on a Business Unit phone. Outside service hours the concierges are available to help on the same number, or you can go to the Welcome Desk on Level 0.

...report a problem or make a comment?

Let us know when things go wrong. During service hours, come to the Information Desk. Otherwise email us or fill in a comment card. Let us know when things go right too!

...access the IC?

Access to the IC is restricted to staff and students of this university. Remember to bring your UCard - if you forget it, you won't be able to get in.

...bring a visitor into the IC?

To request permission to bring a visitor into the IC, please contact us in advance.

...bring a child into the IC?

Children under 16 are allowed into the IC provided they are accompanied and supervised at all times by their parent/responsible adult. Some restrictions apply. See the link below.