The University of Sheffield
Information Commons

What do I do if...


 

...I forget my Library PIN?

...I'm ill and can't return my book?

...a book is showing on my record that I didn't borrow?

...the book or article I need isn't held at this University?

...I can't find a book that STAR says is available?

...I lose a book?

...I need computing help during unstaffed hours?

...I can't find an available PC?

...I've lost my work?

...I think my laptop has a virus?

...I can't log on?

...my email is over quota?

...I've booked a PC but someone else is on it?

...I tried to log on to a bookable PC, it crashed, and now I can't log on to another one?

...the shower is out of order and I need to use it?

...there are lots of study spaces "reserved" by unattended belongings?

...my UCard won't swipe?

...I'm too hot/cold?

...a machine ate my money?

...my printing doesn't appear on the print release station when I swipe my UCard?

...the fire alarm goes off?

...I have additional support requirements?

...I lose something?

...I need help at night?