myDocuments

myDocuments is a scanning service for University of Sheffield staff and students, NHS staff and external borrowers. Articles from print journals or chapters from books held by the library (providing that they do not exceed 30 pages) can be scanned and delivered to your desktop. Alternatively, a photocopy of the required item can be posted to you.

If you request a scanned document, you will get an email when the item is ready for you, along with instructions on how to link to the document. In order to comply with copyright legislation, you will be required to sign a declaration and allowed to print one copy for your own use. The document will be automatically removed after it has been viewed five times or after 14 days have passed since you received your email notification.

You can also use this service to obtain an article from a journal or a chapter from a book held at the Northern General Hospital Library and vice versa, scanned or photocopied.

How do I apply for a myDocuments article?

Please print off and complete the myDocuments request form (available from the Quick links box) or pick up a form from one of the Health Sciences Libraries. If you prefer to receive a photocopy, please remember to tick the appropriate box on the form.

You can then either:

1. Scan the completed form and email it as an attachment to library@sheffield.ac.uk
2. Fax a copy to Western Bank Library (0114) 222 7292
3. Post it to either:
   myDocuments, Customer Services, Western Bank Library, University of Sheffield, Western Bank, Sheffield, S10 2TN
   (non-Health Science Library requests)
   or:
   The Health Sciences Library, Royal Hallamshire Hospital, University of Sheffield, Beech Hill Road, Sheffield, S10 2RX
   (Health Sciences Library requests).
4. Hand the completed form to a member of staff in either Western Bank Library (non-Health Science Library material) or one of the Health Sciences Libraries

How do I pay for a myDocuments article?

You can pay either through your PCMS (Printing & Copying Management System) account (recommended) or by cash/cheque.

Please ensure that you have sufficient credit on your PCMS account if paying by this method. There are several ways in which you can top up your PCMS account:

1. Simply login to MUSE and click the “Printing & Copying Management System” link from the home page, available under both "myPrinting" and "myQuickLinks". Your balance will be displayed on the screen.
   
   Select the Web Credit link and then one of the amounts offered on the list to add credit using a debit or credit card (minimum £3).
   
   Click on the "Proceed to payment" link.
   
   Once you have made your payment, you will receive an email receipt (to your University email account) and your PCMS account will have been
   credited.
   
   In the unlikely event that you receive an email informing you that the payment has gone through but your account has not been credited, please email openaccess@sheffield.ac.uk.
   
   Further information is available from Managing your print account. Please note this facility is not available to non-UCard holders.
2. Your account can be credited over the phone using your credit or debit card (made in multiples of £1, with a minimum payment of £3).
3. You can send a cheque (made in multiples of £1, with a minimum payment of £1), made payable to “The University of Sheffield” to one of the addresses given above. Please write your name and address (home or department) on the back of the cheque
4. You can add credit to your account using the value loaders available in the Information Commons and all Library sites.
5. Credit can also be added to your account over the Counter in the Information Commons or at any Library site. Over the counter payments can be made in multiples of £1, with a minimum payment of £1.

How much does a myDocuments article cost?

Please see:

Fines and charges