Our Customer Charter

We take customer service seriously and are committed to ensuring that you receive both an excellent level of house hunting service and subsequent support while renting properties through propertywithUS.

We commit to:

• Providing a prompt and efficient service
• Actively seeking and responding to your feedback on how we can improve your experience
• Delivering quality products and services on equitable terms
• Creating a diverse community that respects everyone and the environment
• Working with you to keep you safe and secure
• Actively supporting the local community in which we live and work
• Providing accurate and up to date information
• Resolving customer complaints fairly and consistently