Department of Health Policy Programme
Ambulance Policy
Three projects were commissioned to support the implementation of ambulance service policy recommendations in "Taking Healthcare to the Patient":
- Development of clinical performance indicators for Category B calls – We are developing new ways to measure ambulance service performance other than response time performance by identifying key processes which better reflect the actual care delivered to patients in the pre-hospital phase of care and constructing related performance measures. We are also exploring the use of patient reported outcome measures (PROMS) as part of this process.
- Identification of pre-hospital care research priorities – We are taking forward a Delphi study which had identified a broad range of research priorities and conducted a number of rapid scoping reviews to assess the current evidence base for policy related topic areas. These will then be used to prioritise the ambulance service policy research areas for future research.

