The University of Sheffield
Service Improvement in Student Services

How Can You Help Us?

Current Students
By taking responsibility for your own learning. www.shef.ac.uk/ssid/charter
By being familiar with your responsibilities to the University www.shef.ac.uk/ssid/rightsandresponsibilities
By seeking help if things go wrong www.shef.ac.uk/ssid/welfare/signposts
By letting us know what you think of our services. You can pick up feedback forms at service points or use the on line form. www.shef.ac.uk/ssid/feedback.html

Staff
By working with us to create the best environment possible for student development and learning. www.shef.ac.uk/ssd/welcome.html
By being familiar with your own responsibilities relating to student support & administration and by getting to know what help we can give you. www.shef.ac.uk/ssd/welcome.html

Parents
By getting to know the University community and having an awareness of the support available to your son or daughter. www.shef.ac.uk/parents/

Alumni and other
By directing your query to the Student Services Information Desk, giving as much notice as possible, when requesting official documentation. www.shef.ac.uk/ssid/record/