How you can access our services:

Web Pages

We have developed over 2,000 web pages containing useful and interesting information about many aspects of University life. Many people find the A to Z list a good navigating the site to find the information they need.

Ask Sheffield

Ask Sheffield is a high-tech database, filled with frequently asked questions about the University and the city. To use it, an enquirer enters their own question into the system. The software then attempts to understand the context and meaning of the question that has been entered and suggests answers based on what has helped enquirers in the past, while at the same time offering links to related queries.

After searching, if you still have questions one of the team at the Students Services Information Desk (SSiD) will be happy to help.

Visit our '0ne-Stop Shop'

Our office in Gallery 4 on Level 4 of the Union of Students building is open 9am to 5pm Monday to Friday all year round*. Here you can ask questions, use the computers to view our web pages and pick up useful forms and leaflets. There is also a free pre-programmed telephone to connect to University services such as the Heath Service, and outside agencies such as Student Finance England.
*except for bank holidays and training days

Online Services

There are several services you can access online

SSiD Contact Centre

Customers who cannot come into SSiD can telephone or email us