The Annual Student Satisfaction Survey
Satisfied with service provided by SSiD
| 2004 |
2005 |
2006 |
2007 |
2008 |
2009 |
2010 |
2011 |
| 90% |
93% |
92% |
94% |
93% |
93% |
94% |
96% |
Satisfied with the helpfulness/attitude of SSiD staff
| 2004 |
2005 |
2006 |
2010 |
| 88% |
91% |
92% |
94% |
Satisfied with the quality of information and advice
| 2004 |
2005 |
2006 |
2010 |
| 87% |
88% |
89% |
93% |
Satisfied with the knowledge of the Staff
| 2004 |
2005 |
2006 |
2010 |
| 76% |
86% |
88% |
88% |
Satisfied with how long it takes to see someone
| 2004 |
2005 |
2006 |
2010 |
| 86% |
87% |
91% |
87% |
Purpose of visit to SSiD
|
2004 |
2005 |
2006 |
2010 |
| Examination information |
32% |
25% |
25% |
30% |
| UCards |
30% |
27% |
39% |
38% |
| Course information |
31% |
31% |
28% |
30% |
| Proof of student status |
29% |
33% |
32% |
35% |
| General information |
30% |
28% |
24% |
38% |
| Personal details |
17% |
15% |
13% |
- |
| Financial support |
12% |
9% |
12% |
19% |
| Students Welfare |
- |
- |
- |
9% |
| Visa information |
- |
- |
- |
8% |
