Background - What makes the web different?

1. Different from what? - looks at how the web is different to other media.
2. What this means for users - outlines how people tend to use the web.

Navigation and structure

1. Navigation - your menus and links.
2. Routes in to information - how users find their way through your site.

Content and layout

1. Scannable content - making web pages easy to read.
2. Style for top-level pages - engaging the user.
3. Style in general - best practices and 'in-house' style.
4. Context - pages making sense out of context for users that arrive via a search engine.

Reviewing content

1. Maintenance
2. Useful web links

Download this and other guidelines from the User Guides page