Covid-19 Updates

Advice from Accommodation Services for students coming to live in University accommodation.


Last updated 25 September 2020

We are working hard to make sure our students coming to live with us in Autumn 2020 feel safe and informed. This applies for new students, returners and also our staff. We assure you, our student community will be supportive, fun and a place to call home whilst you are with us, while taking into account social distancing and government guidelines on Covid-19.

Academic year 2020-21

Accommodation Services at The University of Sheffield have put together this video for students who are coming to live in University accommodation this year - 2020-2021. We wanted to reassure you that safety measures have been put in place and that your safety is our top priority. 

Watch our video

Academic year 2020-21 Information 

Accommodation Services have been and will continue to work alongside UK Government Advice, Public Health England (PHE) and the Foreign and Commonwealth Office while you are a resident in University Owned and Managed accommodation. 

What to do if you have Covid-19 symptoms

If you are displaying coronavirus symptoms these are the steps you should take:

  • Stay at home and self-isolate if you have: 
    • a high temperature
    • a new, continuous cough
    • a loss or change to your sense of smell or tast
  • Book a test straight away, however mild your symptoms. Tests are free. If you are a student give your term-time address: or call 119 if you don't have internet access. 
  • Tell the university: This will enable us to monitor for positive Covid-19 cases for track and trace purposes, and provide you with any support you may need. 

Self-isolation Explained

We are supporting you throughout the year and do need to advise you about Self isolation and what is means to you and your fellow students.

Self-isolation may be needed as a result of traveling to the UK to study from International and European Countries.  If you are unsure of what this means please visit

You may also need to self-isolate as a result of having symptoms and if this is the case then you will also need to notify NHS 111 and have a test for Covid-19. 

It is also important to contact Residence Life and let them know you have symptoms:

Self-isolation does mean that you need to stay in your room and not go out and take care when sharing kitchens with other members of the flat/household and adhere to guidelines.  You will need to arrange for your own food deliveries and you should once you have prepared meals go back into your room and eat. It is important that you keep 2 meters away from others and regularly wash your hands for at least 20 seconds or more.

Please note the accommodation that you have moved into does have wi-fi but it may not be operational if you have not registered with the university which you will done once the academic year begins. If you are registered then you can access eduroam by visiting  using your student registration details. If you have not yet registered then you will be able to access the guest network by visiting and this will give you access to the wifi in the building. If you are not able to access the wi-fi then please contact Customer Services. If you are moving into Allen Court the reception will provide details on internet access on arrival.

For full details on self-isolation and support please click here and read more on our self-isolation page where you will find useful info on support, food delivery and ordering plus general advice.

If you need to self-isolate for 14 days (as a result of travel from outside the UK) you can take up the offer of free university accommodation for 14 days prior to your Residence Contract which starts on 19 or 20 September. You will then start to pay rent from your normal contract start date. You should book your flight and plan to arrive in order to be able to have sufficient time to self-isolate for 14 days before the start of the academic year on 28 September 2020.

For PG students with October course start dates, commencing on 26 October 2020, who are required to self-isolate, we are offering free university accommodation for up to a maximum of 3 weeks prior to your course starting.  This only applies if you are then booked to live in university accommodation for the following 2020-21 semester /academic year. You will then start to pay rent from your normal contract start date - the 24 October 2020. If you are arriving from a country that needs to self-isolate, we advise that you book your flight and plan to arrive between 5 - 11 October, in order to be able to have sufficient time to self-isolate for 14 prior to the start of your course on 26 October 2020. 

You can apply for the accommodation via the e-induction that you complete to advise us of your arrival.  Where possible you will move into your permanent room to self-isolate avoiding the need to move at a later date.  If this is not possible you will be offered a single en-suite room at Endcliffe and be asked to move once the 14-day period is over

Everything I need to know about self-isolationWe want to assure you we have everything in place to support you over the coming months. If you have any particular concerns about your own wellbeing when moving to University accommodation you can contact to discuss these with a member of the wellbeing team. 

For information about the University's response to Covid-19 visit the 'latest information' page here: Before you arrive you should also familiarise yourself with the University’s ‘Your Community: Your Responsibility’ page which explains expectations in regards to your conduct and current Covid-19 requirements. These expectations apply to your conduct on campus, in the residences, and in the wider community. This information can be found here:    

Moving in

The moving in period will take place between 17-20 September 2020, for UG and PG with a September start date, over an extended period to ensure that we are fully compliant with social distancing measures. Students will be allocated a moving in date and will then be able to select a time slot via e-induction, which will go live from 17 August 2020 for students that have signed a contract to live in university accommodation. A hotline will be available to deal with any questions around this. You will only be able to bring one person along with you to assist on your moving in day and you will have a 90 minute slot to unload your belongings. 

For family members or friends assisting with the move who do not need to self-isolate, we have two top rated onsite hotels providing accommodation if you would like to stay overnight. or

PG students with course dates starting in October full details regarding  arrival will be provided on the university accommodation website.

Households within your flats 

Each flat within University accommodation blocks will count as a household, and therefore the government guidelines around households will apply:

Therefore social distancing is not required within your flat unless you or a flatmate is self isolating. This means that within your household, you are not required to wear a face covering. However in communal spaces, shared corridors, and at Residence Life activities or events where you will be meeting other people you may be required to wear a face covering.

Government guidance currently states that students are able to make a one-off move to an alternative residence. This will then become your new ‘household’ in terms of government guidelines and social distancing measures.

Can I stay overnight in someone else’s home?

You should always ensure that you adhere to the latest government guidelines for Sheffield, South Yorkshire. These can be found here:  Your Residence Life Mentor will help to explain the current requirements to you and other residents when you arrive but they may also change throughout the year. 

Student support 

If you are a student in University accommodation studying, staying over summer and self-isolating because you are symptomatic, please notify and make sure your student record is up-to-date. Please also let the University's support services know that you are self-isolating by completing this Google form. The form will signpost you to the sources of welfare support available during this time. 

Residence Life events and activities

Our award winning Residence Life team will offer as usual a fantastic range of activities / events both online and face to face across the academic year. We are adjusting to a new way of delivering events to take place both online, and within the Residences so you can get the most from your University experience.


All our student accommodation is self catered, that means there is a kitchen available so you are able to prepare your own meals. Bars,and cafes will be open from the moment arrivals commence - please check the GeniUS website for opening times. The Village Store is open all year, and The Edge bar will be open from mid September as will other outlets across the university.

Social spaces within accommodation

We are planning on having all social spaces open with increased cleaning regimes and complying with government guidelines on social distancing and the use of face coverings (note we will provide all students with reusable face covering). This includes the free fitness suite within Ranmoor/Endcliffe.

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