Safety & security

Your security and safety is a key priority for us and we have a wide range of measures in place to help ensure that you stay safe during your time with us. These include 24/7 security services, CCTV and regular patrols.

Safe Taxi Scheme

City TaxisIf you’ve run out of money on a night out, then you can still get safely home by taking advantage of our Safe Taxi Scheme.

All you need to do is call City Taxis on 0114 239 39 39 (Tip: Save this number to your mobile!), remembering to quote ‘Safe Taxi Scheme’.

Once you arrive at your destination, instead of paying, you can hand over your UCard. The taxi driver will give you a receipt and will return your UCard to the Students’ Union welcome desk within 24-48 hours.

All you need to do is simply take your receipt along to the welcome desk, pay the taxi fare and get your UCard back.

Your safety

Although Sheffield is one of the safest cities in the UK, it is important that you take responsibility for your own personal safety.

Here are a few tips on keeping safe:

  • Don’t walk home alone after a night out. Where possible, try to get a taxi (don’t forget our Safe Taxi Scheme) but if you have to, walk with a group of friends
  • Never get into an unlicensed minicab – no matter how long you’ve been waiting or how much you just want to get home, it is never worth the risk
  • Avoid talking on your mobile phone, listening to music or doing anything that means you might be distracted from what is going on around you
  • If you do walk home alone, carry a personal attack alarm
  • Day or night, walk facing the traffic so that a vehicle can’t pull up behind you unnoticed
Find out more about our Security Services here.

Your property

To ensure your property is safe, make sure you check out the following tips:

  • When you’re away from your room, don’t leave personal property or valuables somewhere obvious or unattended
  • Don’t place valuable equipment on show or in front of windows – particularly if you live on the ground floor
  • Remember to lock your windows and doors before you leave your accommodation

Health & well-being

Being at University and away from home can be a big adjustment and it’s important to look after yourself. We have numerous support, information and advice services in place for your benefit.

Accident and Emergency (Adults)

0114 243 4343
Northern General Hospital, Herries Road, Sheffield, S5 7AU

Accident and Emergency (Children)

0114 271 7000
Children’s Hospital, Western Bank, Sheffield S10 2TH

University Health Service (GP)

0114 222 2100
53 Gell Street, Sheffield, S3 7QP

National Meningitis Helpline

Contact for information on disease or if you are concerned you or a member of your family has symptoms

080 8800 3344

NHS Walk-In Centre

No appointment necessary. Everyday 8am-10pm

0114 241 2700
Rockingham House, Broad Lane, Sheffield S3 3PB


Confidential, anonymous listening and information service. Available during term time 8pm-8am

(Listening) 0114 222 8787
(Information) 0114 222 8788

Residence Life Mentors

See Residence Life

Student Advice Centre (General student advice)

0114 222 8660
285 Glossop Road

Well Connected

Online mental health and wellbeing resource