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Account recovery

Student usernames and passwords

If you have forgotten your University username or password you can reset your password online and get a reminder of your username too.

You will need your date of birth and one of the following:

  • your University username
  • your UCard number
  • your registration number

At the moment this system is only available to current students. Staff will need to contact IT Service Desk for support.


Having problems logging in with MFA due to changing your device? You can manage your registered MFA devices in the Device Management Portal.