PebblePad - New features and Known Issues

New features and updates

July 2019

Full release notes

  • Justifications in capabilities are now editable.
  • Labels in Assessor fields can now be customised
  • 'Publish to web' now has 'Hide from search engines' as default.

Known issues and common problems

I can't find PebblePad in MUSE

PebblePad is usually found under 'View All Services' in MUSE.

Some associate or visiting members of staff may not have a link to PebblePad in their MUSE account, but do have a PebblePad account. If this is the case, you need to log in directly at https://v3.pebblepad.co.uk/login/sheffield/Login.

My resource isn't appearing in students' Resource Stores

There are a few issues that may be happening here. Examples include:

  • Is the Resource added to the correct Workspace in ATLAS?
  • Have students been added to the Workspace?
  • Is the Resource set to 'Visible' in the 'Resources' section of your Workspace?
  • Is the Workspace active?
  • Are students erroneously looking in the Asset Store, rather than the Resource Store?

If these are as they should be, or you are unsure, please contact digital.learning@sheffield.ac.uk for advice.

If your issue is not addressed above, please contact digital.learning@sheffield.ac.uk for advice.