Connecting to eduroam

The wireless network at UK universities is called eduroam. To connect to eduroam you will need to provide your username and password. However, when typing in your username add the text @sheffield.ac.uk - this will allow you to connect at Sheffield but if you visit another University your device will automatically connect to eduroam there too!

Use the App 
  1. Open the Google Play store app
  2. Search for the "eduroamCAT" app
  3. Once the app has been located, select install and accept the download
  4. After the installation of the eduroamCAT app has completed, open it
  5. If you are on campus, the app should detect your locations and show University of Sheffield under Nearby Configs, select this option
  6. If however, you are not on campus or away from the city, you may need to select the manual search option and enter Sheffield
  7. Select University of Sheffield, followed by install on the configuration summary file page
  8. Enter your username and password followed by @sheffield.ac.uk and select install
  9. eduroam should then be installed on your device and you should see it connect successfully
  10. After installation, you can remove the eduroamCAT app from your device if you wish and your device will remain connected to eduroam

Please note that if your device is running Android 8.x and above, connecting to eduroam using the CAT tool is mandatory

Manual Setup 
  1. Tap the Applications button, then select Settings.
  2. Select Wireless and Networks from the list
  3. In the next menu, select Wi-Fi settings
  4. The device will scan for wireless services, and detect eduroam. Select it.
  5. Make sure that EAP method is set to PEAP
  6. Set Phase-2 authentication to either None or MSCHAPV2
  7. If presented with the "CA certificate" option, select "Use system defaults" from the drop down and type in eduroam.shef.ac.uk in the "Domain" box
  8. Enter your username followed by @sheffield.ac.uk in the Identity box, and your password in the Password box. Then select Connect.
  9. The status will change to Connected and the wireless icon will appear in the status bar at the top.

Troubleshooting

Most problems with connecting phones to the wireless network are related to passwords:

  • If you have followed the instructions above and your phone does not connect, you may need to synchronise your passwords. Use the link below to log into the account management page and click the option to synchronise your passwords.
  • Some people are still trying to use a second password (vpn, rats password) to connect to wireless. This will not work, use your normal University password.

Synchronise your Passwords

If you still have trouble connecting, talk to any member of staff in the Information Commons or visit the Computing Centre. We will be happy to help.