CiCS Service Status Page

 Current issues affecting services

Status Since Service Affected Details
No current issues.

 Scheduled maintenance / Services at risk

Status Start End Service Affected Details
Sun 16th December
12:00
Sun 16th December
14:00
Helpdesk Self Service PortalOur vendor will perform a migration of part of our network infrastructure in order to increase performance and reliability of our service.
There may be brief periods of unavailability of the Helpdesk Self Service Portal whilst the migration is taking place.
Tues 18th December
07:30
Tues 18th December
08:00
Network maintenanceNetwork maintenance will affect connectivity to properties on Shearwood Road, Palmerston Road,  3, 5, 9, 19-21 Northumberland Road, 20, 31 Claremont Crescent and the Drama Studio.
Wed 19th December
04:00
Wed 19th December
04:15
Windows Server UpdatesDue to Windows server updates the following services will be unavailable for a short period:

Student pre-pay printing and copying
MyR&R
My Sustainable Print
Interim LMS
myTimetable
uReports
myPrint
Thurs 3rd Jan
07:00
Thurs 3rd Jan
09:00
Network infrastructure maintenance.Internet and Wireless connectivity are at risk for the duration of this work.
Tues 18th December
17:00
Tues 18th December
20:00
e-Recruitment maintenanceThe e-Recruitment system will be unavailable due to essential maintenance.
Thurs 11th October
09:00

AudixUpdated 3rd December 2018

CICS are continuing to investigate intermittent issues with the Audix system.

 Recently resolved issues

Status Since Service Affected Details
No current resolved issues

Please note this table is only updated in office hours (8am - 5pm Monday to Friday)

See also Library eResources service indicators