The University of Sheffield
Corporate Information and Computing Services

 CiCS Service Status

The table below shows planned, potential and actual service failures and maintenance. Please note that this table is updated only in office hours (8am-6pm Monday to Friday). You can now follow us on Twitter.

Problem happening now At risk or scheduled maintenance Everything working now
Problem is happening now At risk period or scheduled maintenance Everything working now
Status Date / Time Service Affected Incident details
Start End
Problem happening now Fri 26th May
Unknown CMS The CMS appears to be performing slowly. We are monitoring the situation but it is likely that we will need to perform a restart. We'll update when that becomes a necessity.
At risk or scheduled maintenance Sat 13th May
Unknown 13th May 2017 - Ransomware Last updated 12:00 - 22 May 2017

At present there have been no incidences of the ransomware attack at the University of Sheffield.

This attack can affect individuals as well as the University resulting in computers becoming unusable and data being lost.

You should immediately power off any computer you suspect has been been affected by this attack and contact the CiCS Helpdesk on 0114 222 1111.

To keep the University and yourself protected please follow the advice here
Everything working now Tue 2nd May
Fri 26th May
Yarncliffe Wireless Maintenance Contractors will be working in Yarncliffe area to upgrade the wireless access points. Blocks A and B have been completed however work is ongoing in other areas. As a result wireless network connectivity will be at risk in these other locations while the work is carried out.

This information was retrieved on Saturday 27th May 2017 at 20:28.

For any general comments about our service, please use the feedback form on the left. If you are currently experiencing problems, please contact the CiCS Helpdesk on 21111.

Alternatively, to use the CiCS Helpdesk Self Service, log in to MUSE and under MyServices you will find the CiCS Helpdesk (Self Service) channel.

See also: Library eResources service indicators