The University of Sheffield
Corporate Information and Computing Services

 CiCS Service Status

The table below shows planned, potential and actual service failures and maintenance. Please note that this table is updated only in office hours (8am-6pm Monday to Friday). You can now follow us on Twitter.

Problem happening now At risk or scheduled maintenance Everything working now
Problem is happening now At risk period or scheduled maintenance Everything working now
Status Date / Time Service Affected Incident details
Start End
Problem happening now Sun 18th February
Unknown The web site is currently unavailable and CICS are working with HRI to restore the site. For urgent matters please contact HRI on 01142229890
At risk or scheduled maintenance Thu 22nd February
Fri 23rd February
STH Telephony maintenance During this maintenance period the tie line between the University and STH sites will be out of service at some point due to planned works by Sheffield Teaching Hospitals. Emergency calls to 2222 will work as normal.
At risk or scheduled maintenance Wed 21st February
Wed 21st February
Windows server updates Due to Windows server updates the following services will be unavailable for a short period:

Student pre-pay printing and copying
My Sustainable Print
CiCS Helpdesk Self Service
Interim LMS
At risk or scheduled maintenance Mon 19th February
Wed 21st February
Power Testing - Nanosciences Building Due to maintenance, EFM contractors will be carrying out power testing on two floors in the Nanosciences Building at North Campus.

Power and data services will be unavailable on floors 1 and 3 and must be considered at risk for the rest of the building, for the duration of the maintenance period.
Everything working now Wed 14th February
Mon 19th February
CMIS CMIS Go / Online Room Bookings are now available again

This information was retrieved on Tuesday 20th February 2018 at 09:17.

For any general comments about our service, please use the feedback form on the left. If you are currently experiencing problems, please contact the CiCS Helpdesk on 21111.

Alternatively, to use the CiCS Helpdesk Self Service, log in to MUSE and under MyServices you will find the CiCS Helpdesk (Self Service) channel.

See also: Library eResources service indicators