The University of Sheffield
Corporate Information and Computing Services

 CiCS Service Status

The table below shows planned, potential and actual service failures and maintenance. Please note that this table is updated only in office hours (8am-6pm Monday to Friday). You can now follow us on Twitter.

Problem happening now At risk or scheduled maintenance Everything working now
Problem is happening now At risk period or scheduled maintenance Everything working now
Status Date / Time Service Affected Incident details
Start End
At risk or scheduled maintenance Thu 28th June
06:00
Thu 28th June
12:00
Wired Guest Network Virgin Media will be carrying out maintenance on the wired guest network. The service may be unavailable during this time at the following locations:

Computing Centre
The Edge
The Ridge
Alfred Denny Building
Everything working now Wed 20th June
07:30
Wed 20th June
08:35
Audix and Avaya Call Management System This work has been completed successfully and services restored.
---------------------------------------------------------------------------------

Due to maintenance Audix and Avaya Call Management System will be unavailable and 200 IP phones will reset during this time.
Everything working now Wed 20th June
06:30
Wed 20th June
07:53
Network Maintenance - 40 Victoria Street The work has completed successfully.
Everything working now Wed 20th June
04:00
Wed 20th June
08:36
Windows server updates This maintenance period has passed.

Due to Windows server updates the following services will be unavailable for a short period:

Student pre-pay printing and copying
MyR&R
My Sustainable Print
CiCS Helpdesk Self Service
Interim LMS
myTimetable
uReports
myPrint
Everything working now Tue 19th June
07:45
Tue 19th June
09:13
CMS Unavailable This work has completed successfully.

The Content Management System (CMS) will be unavailable between the above times to enable the Unix team to do some database / OS upgrades.
Everything working now Tue 19th June
07:00
Tue 19th June
09:11
MSP Maintenance This maintenance Has completed successfully
Everything working now Tue 19th June
06:30
Tue 19th June
08:06
Telephone services The work has completed successfully.
Everything working now Mon 18th June
16:56
Wed 20th June
12:56
Internet Connectivity This is now working as normal.

This information was retrieved on Friday 22nd June 2018 at 02:57.

For any general comments about our service, please use the feedback form on the left. If you are currently experiencing problems, please contact the CiCS Helpdesk on 21111.

Alternatively, to use the CiCS Helpdesk Self Service, log in to MUSE and under MyServices you will find the CiCS Helpdesk (Self Service) channel.

See also: Library eResources service indicators