CiCS Service Status
The table below shows planned, potential and actual service failures and maintenance. Please note that this table is updated only in office hours (8am-6pm Monday to Friday). You can now follow us on Twitter.
|Problem is happening now||At risk period or scheduled maintenance||Everything working now|
|Status||Date / Time||Service Affected||Incident details|
|Fri 26th May
|Unknown||CMS||The CMS appears to be performing slowly. We are monitoring the situation but it is likely that we will need to perform a restart. We'll update when that becomes a necessity.|
|Sat 13th May
|Unknown||13th May 2017 - Ransomware||Last updated 12:00 - 22 May 2017
At present there have been no incidences of the ransomware attack at the University of Sheffield.
This attack can affect individuals as well as the University resulting in computers becoming unusable and data being lost.
You should immediately power off any computer you suspect has been been affected by this attack and contact the CiCS Helpdesk on 0114 222 1111.
To keep the University and yourself protected please follow the advice here
|Tue 2nd May
|Fri 26th May
|Yarncliffe Wireless Maintenance||Contractors will be working in Yarncliffe area to upgrade the wireless access points. Blocks A and B have been completed however work is ongoing in other areas. As a result wireless network connectivity will be at risk in these other locations while the work is carried out.|
This information was retrieved on Saturday 27th May 2017 at 20:28.
For any general comments about our service, please use the feedback form on the left. If you are currently experiencing problems, please contact the CiCS Helpdesk on 21111.
Alternatively, to use the CiCS Helpdesk Self Service, log in to MUSE and under MyServices you will find the CiCS Helpdesk (Self Service) channel.
See also: Library eResources service indicators