Clearing and Adjustment: Your questions answered

Applying for a university place through the UCAS Clearing and Adjustment processes may seem like a daunting prospect. Here we answer some of the common questions that you might have.

How can I apply for a place at Sheffield through Clearing or Adjustment?

You can search for vacancies and apply for a place using our online application system:

Apply now

Alternatively, you can call our Confirmation, Adjustment and Clearing helpline on 0114 222 8015 from inside the UK, +44 114 222 8015 from outside the UK.

Please note that calls made to the helpline may be recorded.

What's the difference between Clearing and Adjustment?

You can apply for a vacancy through Adjustment if you originally applied to university (any university) through the main UCAS cycle, Firmly accepted a Conditional offer, and then met and exceeded the conditions of this offer. If this isn't the case, you should apply for a vacancy through Clearing.

The difference is largely technical only. Whether you're applying for a place through Clearing or Adjustment, you use the same webform or helpline number, and your application will be considered by us in the same way. There are differences in how the final bit of the UCAS process works, but we'll guide you through these if your application is successful.

Is there a limit to the number of courses I can apply to through Clearing or Adjustment?

You can talk to as many institutions and express an interest in as many courses as you like. You can apply for up to three Sheffield courses in our online application system.

However, when it comes to finalising your place and going through the UCAS process, you can only pick one Clearing choice at a time on UCAS Track. You can only use Adjustment once in total.

What happens after I've applied for a place at Sheffield through Clearing or Adjustment using the online application form or via the helpline?

If you make your application via the Clearing and Adjustment helpline, in some cases the helpline operator may be able to let you know whether or not we're able to offer you a place immediately, on the basis of the qualifications information you supply.

Alternatively, your details will be forwarded to the academic selection team responsible for the course to which you're applying. They'll consider the information you've provided (including details of your qualifications) and decide whether or not we can offer you a place.

The Admissions Tutor for the course may contact you to find out more about you and about your choice of course. When the academic selection team have made a decision, the University's Clearing and Adjustment Helpline will contact you by phone or email to formally let you know the outcome.

Please note that calls made by the helpline may be recorded.

How do I accept an offer of a place at Sheffield through Clearing?

When our Clearing and Adjustment helpline let you know that we'd like to offer you a place, they'll ask if you'd like to accept it. They can call you back later if you need time to think about this.

When you've verbally accepted our offer, you need to submit a formal Clearing application via UCAS. We'll ask you to do this within three days (including Saturday and Sunday). You submit your formal application by logging into your UCAS Track page and following the instructions. Please ensure that you submit your application for the correct course code and that you have:

  1. received a verbal offer of a place from the University's Clearing and Adjustment helpline
  2. verbally accepted the offer to the University's Clearing and Adjustment helpline

When you've processed your formal Clearing application via UCAS, the University will accept your application.

Please be aware that the UCAS Clearing Application facility is only available after 3pm on Thursday 15 August. You won't be able to formally process your Clearing application via UCAS until after this time. This delay won't affect your Clearing offer from Sheffield.

If you decide that you no longer want to take up your offer, please contact the University's Clearing and Adjustment helpline (0114 222 8015) so that the place can be released to another applicant.

How do I accept an offer of a place at Sheffield through Adjustment?

When our Clearing and Adjustment helpline let you know that we'd like to offer you a place, they'll ask if you'd like to accept it. They can call you back later if you need time to think about this.

When you've verbally accepted our offer, we'll arrange for you to be formally transferred at UCAS from your Firm choice to your University of Sheffield Adjustment place. In order for us to do this you'll need to have made yourself available for Adjustment via UCAS Track. You do this by logging into your UCAS Track page and following the instructions.

If you decide that you no longer want to take up your offer, please contact the University's Clearing and Adjustment Helpline (0114 222 8015) so that the place can be released to another applicant.

Remember that when you accept an offer through Adjustment you automatically lose your original UF place.

Will I be able to visit the University?

All students who receive an offer through Clearing or Adjustment at Sheffield will have the opportunity to visit the University during our Clearing and Adjustment open day on Saturday 17 August.

We'll also be running campus tours (with optional accommodation tours) throughout the day on Friday 16 August or Monday 19 August.

We'll tell you more about the arrangements if we make you an offer.

If I'm offered a place through Clearing or Adjustment will I get accommodation?

Yes. If you accept an offer through Clearing or Adjustment and apply for accommodation by 31 August, we'll guarantee you a place living with University of Sheffield students in University-owned or partnership accommodation. See our Accommodation Guarantee for more information.

Applications open on Thursday 15 August (until Saturday 31 August) and you'll be able to apply through your online University account, MUSE. We'll send you an email inviting you to set up your MUSE account after your academic offer has been formally confirmed at UCAS.

Applying for accommodation

If I was unsuccessful in my original application to Sheffield, but have now been offered a place through Clearing or Adjustment, will I still receive help with accommodation?

Yes. All applicants who accept an offer through Clearing or Adjustment are guaranteed a place living with University of Sheffield students in either University-owned or partnership accommodation.

You'll need to make a new accommodation application through MUSE because your original application will have been cancelled.

If I accept a place through Clearing or Adjustment will I need to contact anyone about my funding?

Yes, you'll need to let your funding provider know that your circumstances have changed. You can usually do this by logging in to your online account.

You can find contact details for the various UK funding bodies on our webpage:

Awarding bodies

If I accept a place through Clearing or Adjustment, what information will I receive and when will I receive it?

When you accept your place, we'll send you an email confirming this and explaining what happens next.

Normally within 24 hours of your academic offer being formally confirmed at UCAS, we'll send you another email asking you to set up your online University account, MUSE (My University of Sheffield Environment). Please set it up immediately, because you'll need it to complete your accommodation application and Pre-Registration tasks.

Within the next two weeks we'll email with further information about Intro Week and registration.

I selected Sheffield as one of my original UCAS choices, and I'm having one of my exams re-marked. What should I do?

If you're having exams re-marked, you can find details of what to do, including a form to complete to let us know, on our webpages:

Re-mark form

If you'd like us to consider re-mark grades, we need to receive these by 31 August 2019. Unfortunately, after this date we may not be able to confirm your place, even if you've met the conditions of your original offer.

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