Welcome to Campus - Your new Engineering Reception
Your Engineering Reception is where you can go to find out more information about your course and other aspects of university life.
While access is restricted to our academic departments, and particular groups of staff continue to work from home, you will not be able to visit department receptions and student support offices in person. However, our support staff are still available to answer any specific queries you may have.
The majority of student enquiries should be directed to the virtual reception teams - they are the experts on your programme and can help you in the most efficient way. They can offer in-depth virtual consultations on many issues related to your study.
If you are on campus, and you have an immediate need for support, then that is when you should visit one of our physical Engineering Receptions.
We will be operating a paperless services, and so the physical reception will be unable to give or receive any paperwork, including coursework, change of status or extenuating circumstances forms. These must be scanned or photographed by the student and submitted electronically to the relevant department’s contact email address.
Below is a list of contact emails for you to use. These will be monitored during office hours. Please be as specific as you can when you make your enquiry.
|Department||Contact email address|
|Applied Control and Systems Engineeringfirstname.lastname@example.org|
|Chemical and Biological Engineeringemail@example.com|
|Civil and Structural Engineeringfirstname.lastname@example.org|
|Electronic and Electrical Engineeringemail@example.com|
|Materials Science and Engineeringfirstname.lastname@example.org|
|Multidisciplinary Engineering Educationemail@example.com|
If you are on campus, and would like to speak to someone in person, you can visit one of the Engineering Receptions. These are located in the Diamond and in the Heartspace.
In the Diamond, the Engineering Reception desk is located on Level 3 and is open 9am-4pm.
In the Heartspace, the Engineering Reception is located on D Floor, close to the main Mappin Street entrance and is open 10am-3pm.
Please note that the staff on the physical reception points are very experienced and can support many enquiries, but in some cases, they will still need to refer your enquiry to your department's virtual team. For example, questions relating to module availability, programme regulations or assessment progression should be directed to the relevant department’s contact email address. You can expect to receive a response within 1 working day.
Any non-urgent enquiries can be sent to the Department Virtual Receptions.
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