Support services

Living abroad can be challenging at times and most people come up against a few difficulties along the way. It’s all part of the experience. Read more about how culture shock can affect you whilst abroad and at upon returning home. 

Most of the time, you’ll feel able to overcome the inevitable challenges either on your own or with the help of your friends and family, but if you feel that you need a bit of extra support, some contacts you may find useful are below:  

Contacts at your host university/company/school

Don’t be scared to ask contacts in your host university/company/school for help. They are often the best placed to assist given that they are familiar with the local systems and culture. Speaking to someone in person and seeing a friendly face can often do wonders to boost your morale too.

Contacts in Sheffield

Remember that you will still be a registered University of Sheffield student whilst abroad and are therefore eligible to access our support services remotely.

Be aware that the Counselling Service cannot offer telephone appointments. If you are experiencing severe personal problems whilst abroad, your first point of contact should be your local GP.

The table below offers some guidance on who to contact in Sheffield, depending on the circumstance:

Problem/Query Suggested Contacts
Academic queries/problems

Your departmental Erasmus tutor. A full list of tutors can be found here:

List of departmental contacts

Practical problems/queries

Global Opportunities & Exchanges can make suggestions and signpost you in the right direction:

Personal problems

The Student Support & Guidance team will be happy to speak to you either over the phone or by email:

Financial problems

The Financial Support team can offer information and advice if you are struggling financially whilst abroad:

Disability support

The Disability & Dyslexia Support Service can offer support and advice whilst you are abroad:

Peer support

We have a group of returning exchange students who work as Global Opportunities Ambassadors and are on hand each year to offer student-led support to those embarking on a period abroad:

Global Opps Ambassador