Frequently asked questions for offer-holders who have been asked to pay a tuition fee deposit
Please see below for answers to frequently asked questions about the tuition fee deposit we have asked you pay.
Why does the University of Sheffield ask for a tuition fee deposit?
To ensure that we offer you the best possible experience as a Sheffield student, we can only accept a limited number of students on each course. Places on courses at the University of Sheffield are competitive, and we receive many more applications than there are places available.
By paying a tuition fee deposit you will indicate that you definitely intend to take up your place. Therefore, we will not arrange the Confirmation of Acceptance for Studies (CAS) number necessary for a UK study visa until you have paid your fee deposit. You can find more information about the CAS number application process on our CAS number application webpages.
How can I pay the tuition fee deposit?
You can pay your tuition fee deposit by credit card using our online payment service. Please note that you can only make one payment with a single credit card. The amount you pay will be fixed by the online payment system. When you have paid your tuition fee deposit, you will receive an email to confirm that you have made the online payment (this should arrive within 24 hours).
For more information on how to pay and to make your payment please go to:
What if I cannot pay by credit card?
Paying by credit card is the most reliable and efficient way of paying your tuition fee deposit. However, if you are unable to pay by credit card, you should pay by bank transfer. Please note that you should only make one single payment by bank transfer. The amount you pay will be fixed by the online payment system.
After you have paid your tuition fee deposit by bank transfer, you will receive an email to confirm that we have received your tuition fee deposit in the University's bank account (this will take between 7 and 10 days).
For more information on how to pay by bank transfer, and to download a BACS form, please go to:
What if I cannot pay by credit card or bank transfer?
If you are unable to pay by either credit card or bank transfer, you can pay by bank draft. Please note that you should only make one single payment by bank draft.
After you have made and submitted your bank draft, you will receive:
- An email to confirm that we have received the original bank draft (this should arrive within 24 hours of the bank draft arriving at the University). Please note that we do not acknowledge copies.
- An email to confirm that we have received your tuition fee deposit in the University's bank account (this should arrive within 14 days of us receiving your bank draft)
For more information on how to pay your tuition fee deposit by bank draft, please download the instructions available from:
What if I have applied for more than one course? Do I have to pay a deposit for each course?
You are only required to pay one deposit.
When you log into the online tuition fee deposit payment system you will be asked to indicate the choice number of the course which you have accepted and the deposit will be recorded against this choice. The online system will not allow you to make more than one payment or to make a payment larger or smaller than the set deposit detailed in your offer letter or email.
Do I need to pay the deposit in order to get an Unconditional offer?
No. In order to get an Unconditional offer you are only required to meet the academic conditions of your offer.
Will my fee deposit be refunded if I cannot come to the University of Sheffield?
We will only be able to refund your tuition fee deposit in the following circumstances:
- If you request a refund within 14 days of the payment being received in the University of Sheffield bank account (in accordance with UK distance selling regulations)
- If your UK study visa application is refused or rejected (proof will be required)
- For applicants holding a Conditional offer, if you attempt but fail to meet the conditions of your offer (proof will be required)
- For applicants to courses requiring ATAS clearance, if your application for ATAS clearance is refused or rejected
In these cases, please write to the PGT Fee Deposit Team at the address below. If you are requesting a refund because your application for a UK Study Visa was refused, you must enclose the original visa rejection letter from the British Embassy or High Commission.
PGT Fee Deposit Team
Level 6, University House
Please note that if you request a refund of your tuition fee deposit, your application will be automatically withdrawn. If you wish to be considered for the same course or a different course at a later date, you will need to re-apply to the University.
My course fees are going to be paid by my sponsor. Do I still need to pay a tuition fee deposit?
This depends on who is sponsoring you. If you are sponsored by a body recognised by the University (for example your national government or your employers), please send an official letter on headed paper confirming your sponsorship to:
PGT Fee Deposit Team
Student Administration Service
The University of Sheffield
Level 6, Students' Union Building
Sheffield S10 2TG
Alternatively you can email a scanned copy of this letter to:
Please be aware that if you send us scanned copies you will need to bring the original documents to Registration, and may be asked to provide them beforehand for approval of your sponsor.
We may be able to accept this evidence of sponsorship in lieu of a deposit. However unfortunately, we will be unable to do this if your sponsor is a family member, your sponsor is not recognised by the University, or the sponsorship is informal in nature.
I'm waiting for the results of a funding application. Can I postpone my payment deadline?
To check if we are able to postpone your payment deadline, please email firstname.lastname@example.org with details of the funding scheme you are applying for and the date that you expect to have the funding officially confirmed. We will then see if it will be possible to extend your deadline.
What happens if I don't pay my fee deposit?
We will not arrange a Confirmation of Acceptance for Studies (CAS) number for you until you have paid your fee deposit. Without a CAS number, you will not be able to apply for a Tier 4 student visa.
Who can I contact if I have any further questions?
If you have any questions about the tuition fee deposit or making a deposit, please contact the Fee Deposit Team by email at email@example.com.