Information for prospective students

Find information on setting up or amending your payment details for accommodation, tuition fees


The Department of Finance has a number of specialist teams, each supporting a specific area of the financial activities of the University. The Income Office is responsible for providing information to help prospective students with their financial enquiry. 

Contact us

If you are unable to find the information you need then please contact the income office team.


Telephone: +44 114 222 4868

If you are visiting the Department of Finance in person then you can find out more about how to find us and our opening times.

Queries about payment details and refunds

If you have queries about payments or refunds, or you wish to make changes to your payment details then please contact the Student Customer Team in the Income Office in the Department of Finance.

You will need to quote your full name and your Applicant or Registration number.

Secure contact details for paying by card

To make a card payment or change card payment details, contact this number only: +44 114 272 9019

For your security, please do not provide card details to the contact details below:

Other queries


Accept your contract and set up payment details

Change your payment details

Queries about payments or refunds of fees paid

Post-graduate tuition fee deposits

Pay a post-graduate tuition fee deposit

Frequently asked questions

Tuition fees

Undergraduate fees and funding

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Sheffield is a research university with a global reputation for excellence. We're a member of the Russell Group: one of the 24 leading UK universities for research and teaching.