Information for prospective students
Find information on setting up or amending your payment details for accommodation, tuition fees
The Department of Finance has a number of specialist teams, each supporting a specific area of the financial activities of the University. The Income Office is responsible for providing information to help prospective students with their financial enquiry.
If you are unable to find the information you need then please contact the income office team.
Telephone: +44 114 222 4868
If you are visiting the Department of Finance in person then you can find out more about how to find us and our opening times.
Queries about payment details and refunds
If you have queries about payments or refunds, or you wish to make changes to your payment details then please contact the Student Customer Team in the Income Office in the Department of Finance.
You will need to quote your full name and your Applicant or Registration number.
Secure contact details for paying by card
To make a card payment or change card payment details, contact this number only: +44 114 272 9019
For your security, please do not provide card details to the contact details below:
- General queries email: firstname.lastname@example.org
- General queries telephone: +44 114 222 4868
- General queries fax: +44 114 222 1582
Accept your contract and set up payment details
Queries about payments or refunds of fees paid
Post-graduate tuition fee deposits
Pay a post-graduate tuition fee deposit
A world-class university – a unique student experience
Sheffield is a research university with a global reputation for excellence. We're a member of the Russell Group: one of the 24 leading UK universities for research and teaching.