IT Introduction

Go to... Email   Google Apps (Drive)  Microsoft Office  MOLE   MUSE   Printing   Turnitin   U:Drive (UniDrive)   University of Sheffield Desktop   VPN   Wifi


The Arts-IT helpdesk and CiCS are your points of contact for technical queries in History.

ARTS IT Helpdesk  |  +44 (0)114 22 29700  |  Jessop West G.12

CICS Helpdesk  |  +44 (0)114 22 21111

IT Services for Students


Your University email is provided via Gmail. You can access your email using the web interface or by connecting it to desktop email software and with mobile devices. To access the web interface you can either login to MUSE (see below) or login through Google (you will be redirected to MUSE when logging in). The easiest way to connect to desktop and mobile devices is to select Google as the email type and then fill out the information asked for. For some email desktop clients you may have to manually add the account using the following information...

incoming server: (SSL Port 993)  outgoing server: (SSL Port 465 requires authentication)

LEARN TO USE GMAIL (LinkedIN Learning)

Learn more | Using Gmail at the University | Gmail Training and Help (Google G-Suite Learning Centre)

Google Apps (Drive)

At the University of Sheffield we use the Google Apps for Education suite. Google Drive, for example, is useful for storing files in addition to or as an alternative to your University U:Drive. Unlike the U:Drive, you have unlimited space on Google Drive and the web interface is more user friendly than myFilestore. You can download the Google Drive desktop app on personal laptops and desktops to drag and drop files. The Google office suite is a cloud based alternative to Microsoft Office and is very good for sharing and collaborating.

Click on a Google App below to learn more.

Google Mail

Google Mail logo.

Google Calendar

Google Calendar icon.

Google Sites

Google Sites logo.

Google Groups

Google Groups logo.

Google Drive

Google Drive logo.


Google+ logo.

Google Hangouts

Google Hangouts icon.

Google Privacy

Google Privacy logo.

Microsoft Office 365 / 2016 (for free)

Staff and students can download Microsoft Office 365 free for personal and University use. This includes free downloads to the desktop programs for both Mac and PC as well as the online apps.

The easiest way to access this is to click on the Sign In option (corner of the Window) when you open one of the office packages. Use your University email address as the sign in email and the service will then redirect to MUSE where you can login with your University credentials. This will then activate the free Office 365 licence and sign you in.

More information on acquiring Microsoft Office 365 for free.


Blackboard is the University's virtual learning environment. It is an online space where you can access course materials, collaborative spaces, electronic assessment (Turnitin), past exam papers and a range of tools relating to your studies. There is also a companion app called Blackboard Mobile Learn that you can download on Android and Apple tablets and phones.


Learn more > Blackboard for Students > Blackboard App


My University of Sheffield Environment (MUSE) is a gateway to online services used at the University. At the top of every University webpage is the Log in to MUSE link. Click on this and sign in with your University username and password. Click the My services menu to access all your online services.


Learn more > MUSE > Supported Browsers

Print, Copy, Scan

The student printing service is known as the pre-pay printing system or printing and copying management system (PCMS). You can print to student printers from University computers or from your own laptop or desktop computer at home (via VPN). You will be able to use the system once you have registered at the University and on doing so you will be credited £2; after that, you must credit your account through MUSE (click on MyPrinting Account and pay using a debit card, credit card or PayPal).

Learn more > Student Printing > Printing from the University Desktop > Printing from Personal Devices > Top up your Print Credit


In History all work is submitted electronically using Turnitin, a plagiarism detection service. To submit to Turnitin, login to MOLE and click on the module link that you wish to submit to. From the MOLE module page click on the Turnitin link and then the link for that particular submission. On submission of your work you will receive a digital receipt that you can print for proof of submission.

Learn more > Turnitin > How to submit work using Turnitin > History UG Turnitin Guide > History MA Turnitin Guide

U:Drive (UniDrive)

Your University Drive (U:Drive) is a secure online space on one of the University servers where you can store files. It is accessible on the University Desktop from START > My Programs > Computer > U:Drive. On the desktop is a folder labelled My Documents. This folder resides on your U:drive and so saving content here is recommended. To access your U:Drive off campus, login to MUSE and click on UniDrive from the all services link.

Learn more > University filestore

University of Sheffield Desktop

The University Desktop is a computing platform based on Windows 10. The Software Centre, located on the desktop, links to over 300 software packages that can be installed on the computer. Any shortcuts, files and preferences that you save follow you around on any University Desktop that you log into. Your centralised file store (U:Drive) is secure and automatically backed up each day. Security updates and virus software is managed centrally and so the service offers a high level of security at all times.

Learn more > Using the Student University Desktop > Current Software on the University Managed Desktop for Students


A virtual private network (VPN) establishes a secure link from a remote computer to services at the University. It allocates a Sheffield IP address effectively making your computer part of the campus network. This can be very useful if you want to access University subscribed services such as JSTOR from home. You will need to start the VPN each time you disconnect or restart your computer.

Learn more > Virtual Private Network (VPN) > Troubleshooting VPN Problems


The University uses the eduroam (education roaming) service for Wifi provision. This is a secure, world-wide roaming access service developed for the international research and education community and is available in 74 territories. To connect to eduroam use your username followed by and your password. This will allow you to connect at Sheffield and to any other educational institution that uses the same service.

Learn more > Wireless > Connect to eduroam > Information about the Wireless Network > eduroam