Quality managementPM Quality

Quality management is the discipline for ensuring that outputs, benefits, and the processes by which they are delivered, meet stakeholder requirements and are fit for purpose.

Videos

PM videos halfSeven basic quality tools

This 15 minute clearly explains seven tools that a project manager can use to manage quality

PM videos halfDeveloping a quality management plan

This three minute video looks at how to create a quality management plan.

PM videos halfManaging project quality - an online course

A course which will take you through a variety of quality approaches and tools. The total running time of the course is one hour 21 minutes

Web resources

PM web halfQuality and Service Improvement tools

An exhaustive guide by NHS on Quality Management. It includes many tools and guides for different aspects of quality management. Approximate reading time 45 minutes to an hour.

PM web halfWhat is Quality?

An article on what Quality means in Project Management.

Reading time: approximately 20 minutes

PM web halfSix indicators for quality in successful projects

Six indicators for successful project quality management.

Reading time: approximately five minutes