How to be an effective mentor

How to be an effective mentor module logo

A digitally blended learning module


This digitally blended learning module is aimed at colleagues who mentor others. This module will focus on the key skills, behaviours and attributes required to be an effective mentor; confidently supporting and advising others.

This module has two learning sections - Core Learning and Additional Learning - to provide a clear and accessible approach to your development. The module uses varied resources and materials to appeal to all learners, and is broken down by duration, so that you can engage with them flexibly and at a time that meets your needs.


By completing all of the Core Learning, you will:

  • Understand what mentoring is and how it contributes to organisational development
  • Be able to set up and manage your mentoring meetings, considering ground rules, contracting, and agreeing SMART objectives and action planning
  • Develop effective communication skills to support mentoring relationships
  • Build and manage trust with mentees
  • Understand what other support is available for mentees that can help to signpost to

Please watch the welcome video for this course to find out more.


This module consists of two learning sections for you to consider:

Core Learning is designed to introduce you to how to be an effective mentor. We have provided dedicated and varied resources to encourage critical reflection and action planning. To ensure that it is flexible and accessible for you, we have broken this down by duration, as detailed below:

  • When you have 5 minutes - We provide an introduction and overview of key principles and concepts related to the module topic, typically as a video or guidance document.
  • When you have 30 minutes - We provide further learning and instruction to deepen understanding, as well as encourage reflection, typically through use of videos, audio files, articles, quizzes and worksheets or workbooks.
  • When you have 60 minutes or more - We provide opportunities for social learning, deeper reflection and encourage you to commit to action planning. Typically this can be done through connecting with peers, coaches or mentors to consider learning and completing development or action plans.

To get the most out of this module, we recommend that learners engage with all of the Core Learning.

Additional Learning is available to assist you to prepare for being a mentor in a personalised way; we understand that all colleagues will have different situations, relationships, knowledge and experience. This space is designed to suit individual needs around specific module themes such as understanding different motivations, Macro and Micro objectives, supporting wellbeing, promoting positive attitudes to inclusion, and many more curated materials. Again we aim to support different types of learning by varying our resources - there are often videos, e-learning courses and guidance booklets available to support your development in a way that suits you.

Please note that this blended digital learning is skills based. If you have any queries regarding this module, please contact the People Development team directly at

Next Steps:

This module is accessible via Blackboard. To join this module please follow the instructions below:

1. To enrol and engage with this module please click this link to self-enrol on Blackboard.

(If you get an 'Access Denied' message, click on the 'Log In' button, and enter your usual username and password)

2. On the self-enrolment screen click 'Submit' and click 'OK' to complete the process.

3. Once enrolled, the course will appear in your Blackboard organisations list.

Please contact should you have any queries or issues regarding this online training.

f you have 5 minutes now you may want to watch this video on How to be an Effective Mentor. Please note there is no narration in this video.

Further Information:

'How to be an Effective Mentor', is part of the ‘How to’ series, that has been designed to support colleagues’ professional development around key organisational areas and challenges. A new module will be released regularly as part of the ‘How to’ series. You can find out more by visiting our 'How to' introduction page here.

The People Development team are committed to supporting professional development for colleagues, ensuring that modules are relevant within the current context and beyond, and are accessible and flexible. Should you have any queries or feedback please contact us at