How to support your own and others' resilience

How to support your own and others resilience module logo

A digitally blended learning module


This digitally blended learning module is for all colleagues to access.

We understand that resilience is personal to individuals and wanted to provide some learning that supports colleagues to consider how they can care for themselves and others, particularly given the challenges that the pandemic is having on many people's wellbeing.

Common misconceptions of resilience are that it involves individuals 'toughening up' and that some individuals are resilient where others aren't. We all have fluctuating levels of resilience that are impacted by what is happening around us. This module is designed to raise awareness of how we can support ourselves and others when situations are challenging.

This module has two learning sections - Core Learning and Additional Learning - to provide a clear and accessible approach to your development. The module uses varied resources and materials to appeal to all learners and is broken down by duration, so that you can engage with them flexibly and at a time that meets your needs.


By completing all of the Core Learning, you will:

  • Understand the elements of resilience and how to respond to adversity effectively
  • Understanding definitions of stress and the impact this can have
  • Effectively build resilience and deal with challenging environments
  • Understanding the impact of resilience and how we can proactively support others as well as ourselves
  • Understand our options, support and services available to help

Please watch the welcome video for this course to find out more.


This module consists of two learning sections for you to consider:

Core Learning is designed to introduce you to how to consider your own and others resilience. We have provided dedicated and varied resources to encourage critical reflection and action planning. To ensure that it is flexible and accessible for you, we have broken this down by duration, as detailed below:

  • When you have 10 minutes - We provide an introduction and overview of key principles and concepts related to the module topic, typically as a video or guidance document.
  • When you have 30 minutes - We provide further learning and instruction to deepen understanding, as well as encourage reflection, typically through use of videos, audio files, articles, quizzes and worksheets or workbooks.
  • When you have 60 minutes or more - We provide opportunities for social learning, deeper reflection and encourage you to commit to action planning. Typically, this can be done through attending live development sessions, connecting with peers, coaches or mentors to consider learning and completing development or action plans.

To get the most out of this module, we recommend that learners engage with all of the Core Learning.

Additional Learning is available to assist you to consider your own and others resilience in a personalised way; we understand that all colleagues will have different situations, relationships, knowledge and experience. This space is designed to suit individual needs around specific module themes such as understanding neurodiversity, supporting mental health when working from home, promoting positive attitudes to disability, and many more curated materials. Again, we aim to support different types of learning by varying our resources - there are often videos, e-learning courses and guidance booklets available to support your development in a way that suits you.

For this module there will be live development sessions available to complement the Core Learning, at various points in the year, bookable via LMS. Specialist colleagues from People Development will facilitate an interactive learning session for colleagues to reflect and share about their own experiences of resilience, and how we can support each other to enhance it.

Please note that this blended digital learning is skills based. We do, however, recognise that you may have questions or concerns regarding specific HR processes or policies that could relate to your resilience. To support these queries, we would recommend considering the Managers' Wellbeing Toolkit on our Staff Wellbeing web pages, or by contacting your local HR representative directly.

Next Steps:

This module is accessible via Blackboard, to join this module please follow the instructions below:

1. To enrol and engage with this module please click this link to self-enrol on Blackboard.

(If you get an 'Access Denied' message, click on the 'Log In' button, and enter your usual username and password)

2. On the self-enrolment screen click 'Submit' and click 'OK' to complete the process.

3. Once enrolled, the course will appear in your Blackboard organisations list.

Please ensure that you self-enrol on the module as soon as possible, as further links to the Blackboard content will be sent out to you.

The live development sessions are also bookable through LMS, but can also be accessed via Blackboard.

Please contact should you have any queries or issues regarding this online training.

If you have 10 minutes now you may want to watch this video on how to support your own and others resilience. Please note there is no narration in this video.

Further Information:

'How to support your own and others' resilience' is part of the 'How to' series, that has been designed to support colleagues’ professional development around key organisational areas and challenges. A new module will be released regularly as part of the 'How to' series. You can find out more by visiting our 'How to' introduction page here.

The People Development team are committed to supporting professional development for colleagues, ensuring that modules are relevant within the current context and beyond, and are accessible and flexible. Should you have any queries or feedback please contact us at