How to have a Wellbeing Conversation 


A digitally blended learning module


This digitally blended learning module is aimed at colleagues who manage or supervise others. As a manager you have a responsibility to look out for the wellbeing and mental health of others and to support them where necessary. This module will focus on the key skills, behaviours and attributes required to have a wellbeing conversation.

This module has two learning sections - Core Learning and Additional Learning - to provide a clear and accessible approach to your development. The module uses varied resources and materials to appeal to all learners, and is broken down by duration, so that you can engage with them flexibly and at a time that meets your needs.


By completing all of the Core Learning, you will:

  • Feel more comfortable in initiating and effectively supporting a wellbeing conversation
  • Understand how the use of questioning and listening skills can facilitate a wellbeing conversation
  • Understand what your ‘duty of care’ is as a manager
  • Be aware of signposts and support available to help manage wellbeing.
  • Feel comfortable having a wellbeing conversation virtually.

Please watch the welcome video for this course to find out more.


This module consists of two learning sections for you to consider:

Core Learning is designed to introduce you to how to have a wellbeing conversation. We have provided dedicated and varied resources to encourage critical reflection and action planning. To ensure that it is flexible and accessible for you, we have broken this down by duration, as detailed below:

  • When you have 5 minutes - We provide an introduction and overview of key principles and concepts related to the module topic, typically as a video or guidance document.
  • When you have 30 minutes - We provide further learning and instruction to deepen understanding, as well as encourage reflection, typically through use of videos, audio files, articles, quizzes and worksheets or workbooks.
  • When you have 60 minutes or more - We provide opportunity for social learning, deeper reflection and encourage you to commit to action planning. Typically this can be done through attending live development sessions, connecting with peers, coaches or mentors to consider learning and completing development or action plans.

To get the most out of this module, we recommend that learners engage with all of the Core Learning.

Additional Learning is available to assist you to prepare for having wellbeing conversations in a personalised way; we understand that all colleagues will have different situations, relationships, knowledge and experience. This space is designed to suit individual needs around specific module themes such as understanding neurodiversity, supporting mental health when working from home, promoting positive attitudes to disability, and many more curated materials. Again we aim to support different types of learning by varying our resources - there are often videos, e-learning courses and guidance booklets available to support your development in a way that suits you.

For this module there will be live development sessions available to complement the Core Learning, at various points in the year, bookable via LMS. Specialist colleagues from People Development will facilitate an interactive learning session for managers to explore how they can enhance and develop their skills in having wellbeing conversations.

Please note that this blended digital learning is skills based. We do, however, recognise that you may have questions or concerns regarding specific HR processes or policies that could relate to your wellbeing conversation. To support these queries we would recommend considering the manager’s toolkit on our health and wellbeing webpages, or contacting your local HR representative directly.

Next Steps:

This module is accessible via Blackboard, to join this module please follow the instructions below:

1. To enrol and engage with this module please click this link to self-enrol on Blackboard.

(If you get an 'Access Denied' message, click on the 'Log In' button, and enter your usual username and password)

2. On the self-enrolment screen click 'Submit' and click 'OK' to complete the process.

3. Once enrolled, the course will appear in your Blackboard organisations list.

Please ensure that you self-enrol on the module as soon as possible, as further links to the Blackboard content will be sent out to you.

The live development sessions are also bookable through LMS, but can be accessed alongside via Blackboard.

Please contact should you have any queries or issues regarding this online training.

If you have 5 minutes now you may want to watch this video on How to Have a Wellbeing Conversation.

Further Information:

How to have a Wellbeing Conversation, is part of the ‘How to’ series, that has been designed to support colleagues’ professional development around key organisational areas and challenges. A new module will be released regularly as part of the ‘How to’ series. You can find out more by visiting our 'How to' introduction page here.

The People Development team are committed to supporting professional development for colleagues, ensuring that modules are relevant within the current context and beyond, and are accessible and flexible. Should you have any queries or feedback please contact us at