The Deal

RAwardsRecognition awards

We want to recognise the excellent contribution you make to the success of the University. 

The Recognition Awards complement the other tools in the reward and recognition framework and provide a flexible, responsive and transparent means of recognising and rewarding staff contribution via a range of awards. It is also linked to the values and behaviours of The Sheffield Professional; details of which can be found here.

Click on the tabs below for more information.


Overview of recognition awards

The Recognition Awards allow your manager to recognise and reward you for the contribution you make as an individual and as part of a team. 

Recognition AwardsYou will also be able to use the Recognition Awards to send a “thank you” e-card to any employee in the University and your message will be copied to the recipient’s line manager.

Responsibility for decision making about the awards is devolved to Departments and a dedicated budget has been provided to allow your managers to make immediate decisions which recognise excellent contribution in the areas which are important to you locally.

How do I access the Recognition Awards?

You can access the Recognition Awards through The Deal via myServices.

Once you enter The Deal home screen, the Recognition Awards link is the 2nd Icon under the Reward & Recognition tab.

Types of rewards

The Recognition Awards include a range of awards to suit different types of recognition and to appeal to different tastes incorporating individual choice as much as possible.

The awards range include a formal e-card thank you, annual leave (either half a day or a full day of leave), gift vouchers (in denominations of £30, £50, £75 or £100), additional payments (paid via payroll of £150, £200 or £250) and a range of team awards.

The range of awards should give you and your managers the ability to appropriately recognise different types and impacts of the contribution of your staff to the Department and University.

Redemption of Vouchers

Vouchers of £30, £50, £75 or £100 can be redeemed through a range of retailers on our Recognition site.  When redeeming a voucher, this will be delivered to your email address as an E-code which does not require validation and can be used either online or in store (depending on the retailer).

Nominations - help for nominees

Nominations- help for nominees

Following the Vice-Chancellor's announcement, voucher points are now available to all eligible staff in their Recognition accounts.

Help with redeeming awards can be found below;

How do I access the Recognition Awards?

Recognition Awards

  • Log onto The Deal through My Services in Muse
  • When the portal loads, scroll down to the Reward and Recognition section
  • Choose Recognition Awards from the portal menu
  • From here you can view your nominations, nominate  others or redeem points.

How do I redeem my voucher points?

PresentIf you have been awarded a voucher (£15, £30, £50, £75 or £100), they can be redeemed through a range of retailers on our Recognition site. When redeeming a voucher, this will be delivered to your email address as an e-code which does not require validation and can be used either online or in store (depending on the retailer). Once redeemed vouchers are non cancelable and cannot be exchanged for another retailer.

  • Log onto to your Recognition account through The Deal
  • Choose the Present icon - You can redeem your reward here
  • Scroll down to view the list of retailers available to choose the value of your voucher. You can redeem vouchers in any combination from £5 up to the value of your award. Some of the retailers have Open Values which means you can add any denomination. For example £11 instead of £10.
  • To select any denomination choose Open Value  from the drop down list and type in the required value in the box directly below. 
  • Please note: if this is your first order you will need to update your address before placing your order (please see below).
  • Add your chosen voucher to your shopping basket and scroll up the page to the Shopping basket. Specific voucher constraints are listed by retailer.
  • Choose View/Edit your basket
  • The vouchers will appear in your shopping basket summary screen. Please check your chosen retailer and voucher amount before choosing  Proceed to checkout.
  • On the order confirmation page, check and tick yes to agree to the Terms and Conditions*.
  • Choose Place Order
  • *Please note: that once you tick yes to the Terms and Conditions and place your order, your vouchers are non-cancelable and cannot be exchanged for another retailer.
  • Once ordered, your vouchers will be delivered to your University email address. The email will contain links to the e-voucher codes for redemption either online or in store (depending on the retailer).

How do I update my address?

If this is your first order, you will need to add your delivery address before placing your voucher order.

  • From your Recognition account choose the present icon - You can redeem your rewards here
  • When the Shopping catalogue loads scroll down to your Shopping basket
  • Choose View/Edit your basket
  • Select Manage address book from the menu on the top right
  • Complete the address fields
  • Select this as your primary address.

How do I find my voucher codes in my account?

You can view your vouchers e-codes in your account.

  • Log onto your Recognition account through The Deal
  • Choose the present icon - You can redeem your reward here
  • Scroll to the shopping basket and select View order history
  • Your order history will be displayed here. You can view any e-codes from here

Do I need to spend my points right away?

No, you do not have to spend your points as soon as you receive them but we encourage you to use them as soon as you are able to.

How do I view my nominations history?

accessYou can view your history of nominations in your Recognition account.

  • Log onto The Deal through My Services in Muse
  • When the portal loads, scroll down to Reward and choose Recognition from the portal menu
  • From the Recognition page choose Nominate from the Grey menu bar accross the top.
  • Choose My Nominations - Received from the top right
  • From here you can view all your nominations

Do my vouchers have an expiry date?

Once you convert your points to vouchers, they will have an expiry date. Please check the terms and conditions of your chosen retailer.

The vouchers I want aren't currently available in the denomination I need?

Retail vouchers are available in different values and can be redeemed in any combination from £5 up to the value of your award. Voucher amounts are regularly updated by our provider, so please keep checking.

I have two roles at The University, how do I access my voucher points?

Voucher points should be awared to the Recognition account which you access through The Deal. For example the log on of your main record and  University email address.

Further help

If you need further help please email our helpdesk:

For access queries please email:

Team Awards

New - team awards 

Following the temporary suspension of team awards through Gusto, we are pleased to offer two alternative options for team nominations:

  • Sky Codes - Relax at home with a film or boxset of your choice. Sky codes can be redeemed through and you don't have to Sky TV - Ways to watch.
  • £15 - Voucher to be redeemed as an E-code from our list of retailers. The E-codes do not require validation and are sent to your email address to be redeemed online or in store (depending on the retailer).

New - team awards - manager opt in

When creating a team award  the nominating manager can now choose to include themselves in the team awards by ticking the include me box. The team nomination will then be sent to the Budget holder or Delegate for approval.

Gusto team awards - currently unavailable

Please note that due to the pandemic, we have taken the decision to suspend team awards through Gusto for the foreseeable future. We will keep this decision under review and will make these team awards available as soon as it is deemed safe to do so.

Staff can still be nominated for team awards through Whitby’s at Catcliffe in Rotherham, however when redeeming vouchers, staff will need to ensure they follow the restaurant guidelines to ensure they are Covid secure.

Bookings for team awards

There are a range of Team Awards for which staff can be nominated. To view details of the Team Awards please select Reward Options from the main menu on the portal page or Types of Award under the Manager's Area.

If you have selected the Afternoon Tea or Prosecco Afternoon Tea, a meal at the University Arms, Lunch at INOX Dine or any event in the INOX Lounge vouchers will be delivered to you to distribute to your Team Members. Once the vouchers are received, teams can book their event.

Cancellation process for individuals and teams on group bookings

Please be advised if you are booked onto a Team Award, it is  your responsibility to cancel if you can no longer attend. Further information on our cancellation policy can be found here.

User guides

portalUser guides

Staff guides

Manager guides

Development Everywhere

Dev Everywhere SmallDevelopment Everywhere

There are a number of key skill areas for managers to use when making decisions about rewarding staff, and we have collated some resources to help you to make decisions that are fair and justified, as well as communicating these decisions to staff in your teams.

There are a range of resources in each of the following sections of Development Everywhere, but ones that we think will specifically assist you with recognising contribution through the recognition awards are highlighted with "The Deal" logo.

How we make decisions

Obviously, giving someone a recognition award will involve making a decision, but how do you go about doing this in a way that is fair, based on evidence and leaves people feeling valued and supported?  Resources in this section include ways to identify expectations of the job roles of your staff, assess how far people have gone beyond the expectations of the role, and then actually make decisions that you can stand by.

Understanding how we impact on others

The decisions you make will have an impact on other people, both the people who receive the award, and the others in your team who don't receive an award. These resources provide you with tools to help you reflect on how to communicate the decisions that you make to help celebrate the success of people's high performance, as well as dealing with disagreements with decisions in an honest, transparent and confident manner.

Tips for making a recognition award

Tips for making a recognition award

When making a nomination for a Recognition Award or simply saying thank you through the recognition award scheme, the following tips may help your nomination have more impact:

  1. Be genuine. Only make a nomination when you think the recipient genuinely deserves the recognition.
  2. Be timely. Try to recognise the individual as soon as you can after the contribution or accomplishment. This makes the link between the behaviour and the reward clear.
  3. Be specific. While a “thank you” is always welcome and will have even greater impact if you describe the accomplishment and the value that it created. (For example, “Based on student nominations from the feedback questionnaires we'd like to acknowledge your excellent contributions to teaching this year. Thanks for all your help!”
  4. Keep it proportionate. Make sure the type and amount of recognition is appropriate for the behaviour which is being recognised.
  5. PresentPersonalise it if you can. The Deal – Recognition Awards do allow recipients some choice in the award they receive within categories, however, remember that different people are motivated by different things, and appreciate different things. Some people appreciate being recognised publicly; others may become embarrassed. One person might enjoy a gift; another might prefer additional annual leave or a voucher.
  6. Communicate. Consider how you will communicate the award within the Department including clear information about why the award was given.

Source: Harvard University