Mental Wellbeing: Guidance for Managers

TALK2

 

Mental health and wellbeing affects everyone and employees may fluctuate between thriving, struggling, being well, and being ill and possibly off work.

We have a duty of care under law (Health and Safety at work Act 1974) to protect the health, safety and welfare of our employees. As a manager this can mean being able to flexibly support a wide range of mental health concerns, to enhance understanding of mental health and increase visibility across campus and amongst colleagues to further embed our open culture at the University.

The tabs below provide some useful sources of how to manage mental health in the workplace.

Creating a positive culture in the workplace:

How do I create an open and supportive culture around mental wellbeing?

TALK:

Tell; Awareness; Listen; Kindness

• The University of Sheffield has created a model that helps staff to initiate and navigate conversations about mental health.

• Use of this model may help staff to remember some key support mechanisms available to them and to others to protect health and wellbeing. Good practice behaviours to facilitate early identification of potential issues, as well as the prevention of issues arising, are also outlined within the model.

• To find out more please click here.

What services are available to support management of staff mental wellbeing?

• If you are unsure of how best to proceed in supporting an employee who may be experiencing negative mental health, it may be useful to contact the HR Adviser in your area. If you are unsure of who this may be, please click here.

• There is guidance available online to provide an overview on sickness absence policies and procedures. Information can be found on this by clicking here.

• It may be helpful to refer an individual to occupational health, you can find details of this service and how to submit a referral by clicking here.

• There is a staff helpline and counselling service, that is entirely confidential and available 24 hours, 365 days a year for employees to access advice and counselling. For information on this service please click here.

How can I limit stress in the workplace?

There are a number of steps that can be put in place and resources that can be used to alleviate pressures and prevent excessive stress from occurring.

Line Managers may take action to alleviate pressures should they find that a member of staff is suffering from excessive stress, in order to prevent potential sickness absence.

It may be useful to carry out a stress risk assessment for an individual or a team, you can find out how to prepare for this by clicking here. Risk assessment templates can also be accessed here.

Guide to Mental Health Management - A Flow Chart

Click the image to view a larger version.

Managers MH Flowchart

Guide to a Healthy Transition back to the Workplace after Covid 19 restrictions ease

Please view the guide here.

Responding to individuals in need:

A colleague has had a bereavement -what can I do?

• Your Human Resources contact can provide guidance on related policies and procedures in place to support your colleague. To find out who your contact is, please click here.

• The University provides compassionate leave in certain circumstances. To find out more please click here.

• Our staff Helpline and counselling service is available 24/7 to provide confidential advice and support. For more information on this service please click here.

• It could be useful to suggest that the individual talk to their GP about how they are feeling (if they need to find a GP nearby please see this website).

A colleague has disclosed that they are stressed - what should I do?

• You may want to signpost the individual to consider the use of 5 ways to wellbeing as a simple guide to managing your levels of wellbeing.

• You may want to advise that it could be useful for the individual to talk to their GP about how they are feeling. They may also want to consider NHS webpages for further guidance.

• Your Human Resources contact can provide guidance on related policies and procedures in place to support you. To find out who your contact is, please click here.

• It may be useful to carry out a stress risk assessment for an individual or a team, you can find out how to prepare for this by clicking here. Risk assessment templates can also be accessed through these pages.

• Our staff Helpline and counselling service is available 24/7 to provide confidential advice and support. For more information on this service please click here.

A colleague has disclosed that they are experiencing poor mental health - what can I do?

• Use the TALK model detailed above as a framework for having a conversation with staff.

• You may want to advise that it could be useful for the individual to talk to their GP about how they are feeling. They may also want to consider NHS webpages for further guidance.

• Employees from The University of Sheffield have access to the Wellbeing Zone. This is a website which provides information on many health and wellbeing topics and areas. To register please use the HM001 as the organisation code.

• Our staff Helpline and counselling service is available 24/7 to provide confidential advice and support. For more information on this service please click here.

A colleague hasn't disclosed anything but I am concerned about them - what can I do?

• It may be useful to check in with your Human Resources contact in the first instance, to clarify what your concerns and response might be. HR can advise and provide guidance on related policies and procedures in place to support you and your colleague. To find out who your contact is, please click here.

• Use the TALK model detailed above as a framework for initiating a conversation with staff.

Should you have a concern or query related to managing your own or others' mental health that isn't covered here it may be helpful for you to contact your HR representative for further information and signposting.

If you are supporting a student to manage their own wellbeing please find some useful webpages here.

For more information on staff health and wellbeing, including activities and events, please visit our homepage.

For signposting staff to a range of mental wellbeing services, both internally and externally please click here.