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Mental Health Awareness Week

13th - 19th May 2019

Mental health and wellbeing affects everyone. Individuals may fluctuate between thriving, struggling, being well, and being ill. The University of Sheffield recognises the importance of creating an open and inclusive environment, whereby individuals feel able to talk freely and with trust about mental health problems and seek help if they need. To enable this, the university community will be a supportive, well-informed, healthy and responsive environment that will promote positive mental health as well as providing excellent support services for staff.

Mental Health Webpages

Did you know?

Juice has launched a set of dedicated webpages for staff to access and use to consider their own and others' mental wellbeing.

These can be accessed at:

Designed to be a practical resource, the mental wellbeing webpages provide advice, guidance and signposts to available services, information and activities.

You can find information on the following areas:

  • Urgent mental health support – signposting of the available services when in crisis
  • 5 ways to mental wellbeing - supported by the Juice model: Give, Take Notice, Be Active, Keep Learning and Connect
  • How to manage your own mental wellbeing – a collection of self-help advice on a variety of specific concerns
  • Further information on the university’s values and principles on staff mental wellbeing
  • Information for line managers – guidance and information to help support staff mental wellbeing
  • Advice on additional useful resources and local services available to you

A number of staff have shared personal stories about what mental wellbeing means to them which are available for you to read. You can also try out a 3 minute breathing exercise designed to help you take time for your own relaxation.

Staff Helpline - 0800 028 1947

Did you know?

Provided by an independent external provider, Health Assured, the staff helpline is free, independent, confidential and available 24 hours a day, 365 days a year.

It is available for staff and their immediate families to access practical help, information, advice and support to address and resolve problems and issues they may be facing at home or at work.

Balancing everyday life together with the requirements of work and home can create pressures for all of us. To assist you in achieving this balance, Health Assured’s qualified staff can help you find practical ways forward when you feel overwhelmed by problems. The advisors are highly trained to quickly find what you need and help you get back in control of your life.

You may wish to use this service for independent advice on a range of issues that may be affecting you at any one time including health, financial and legal concerns.

What happens when you call the helpline?

When you phone Health Assured, you will be greeted by music followed by a recorded message explaining that you are through to the University of Sheffield Health Assured employee assistance helpline and that your call will be treated as confidential. You will then hear some music while your call is directed to one of the telephone advisers or counsellors.

More information is available at:

Juice Activities

Did you know?

Juice is a programme that provides a wide range of enjoyable and energising activities, plus lots of resources and advice to help you look after your health.

All the Juice services, activities and information are free to use.

If you haven’t tried Juice before, or it’s been a while since you visited, now would be a great time to take a look at:

I’m new to Juice – how do I get started?

Getting started with Juice couldn’t be simpler. Log in to MUSE and then follow the link to Juice. This will automatically create a profile for you on the Juice platform. Now you are ready to discover and book activities and explore the wealth of information on offer.

Where do activities take place?

Locations for activities vary. Boot camps take place in Weston Park, Walking Group also start their route here. Spin classes, Netball and Swimming all take place within the grounds of Goodwin Sport Centre. Pilates, Tai Chi, Yoga and Meditation rotate around appropriately identified spaces on campus. Book Group, Choir and Needlework are all based in and around campus too.

Who are the activity leaders?

All trainers are employees or contracted professional individuals with appropriate qualifications and credentials to lead and facilitate their respective classes. For full details of trainers please see the relevant activity listing and description on the Juice Platform.

Got more questions?

More FAQs are available here:

Counselling Service

You may wish to utilise the Staff Helpline service for access to telephone or face to face counselling.

Did you know?

Counselling is a type of talking therapy that allows you to talk about your problems and feelings in a confidential and dependable environment. This may be for a one off concern or for an issue that requires a series of conversations. It can provide a safe space for you to talk and explore difficult feelings. The counsellor is there to support you and respect your views. They will not usually give advice, but will help you to find your own insight and understanding of your problems.

Please note that the service is inclusive to all those individuals with a protected characteristic, for example it is applicable to sexual orientation issues, including homophobic bullying and harassment. Health Assured is a member of the Diversity Champions programme, run by lesbian, gay, bi and trans equality charity Stonewall.

Immediate family members such as spouses, partners and children aged 16-24 in full time education, living in the same household can access welfare advice and counselling (legal support is exempt here).

What happens when I call the helpline?

When you phone Health Assured, you will be greeted by music followed by a recorded message explaining that you are through to the University of Sheffield Health Assured employee assistance helpline and that your call will be treated as confidential. You will then hear some music while your call is directed to one of the telephone advisers or counsellors.

What happens next?

Your suitability for counselling will be considered by the telephone counsellor.

The number of sessions you receive will vary depending on your presenting issue and progress however you may have up to 8 counselling sessions, per issue, per annum. If another form of help would seem to be more appropriate, the counsellor will discuss other options and point you in the right direction.

Face to face counselling sessions take place with the same counsellor, at the same location local to you, unless notified of any changes once the series of sessions are underway. Sessions will take place at a mutually convenient time.

Will there be any feedback to third parties?

Due to this being an independent and confidential service, your information and anything you discuss in sessions is treated as personal sensitive data, and will only be shared with the University with your consent.

More information is available at:

Health Assured Online Portal

Did you know?

You have access to a dedicated online resource designed to support your health and wellbeing.

You can use the portal to access wellbeing fact sheets, videos, self-help programmes, interactive tools and educational resources to help with life’s challenges.

How can I access the portal?

It’s very simple!

Step 1: Follow this link:

Step 2: Once you have entered the site you will be prompted for the below login details:

Username: Sheffield
Password: University

What topics does the portal cover?

  • Emotional Support - Informative factsheets and invaluable advice, video presentations by a leading counselling supervisor.
  • Fitness Advice - Easy to follow fitness exercises and complete programmes with video guides - delivered by the UK's leading fitness professionals.
  • Personal Coaching - Questionnaire giving invaluable feedback and advice on all health, stress and relationship matters.
  • Health Assessment - Online health assessment providing healthy eating plans, stress plans, eating diaries, nutrition diary and much more.
  • Medical Factsheets - Specialist medical factsheets offer detailed yet easy to understand medical information at the click of a mouse.
  • Webinars - Library of e-coaching programmes to enhance understanding of wellbeing issues. The webinars provide topical information and self-help guidance to support and educate on a range of issues.

Don’t forget the Health Assured Mobile App

Health Assured also have a Mobile App, which is free for you as an employee to use - please go to the App store and search for ‘Health e-Hub’, to download to your own device. This app offers proactive wellbeing measures from the palm of your hand.