Mental Wellbeing: Urgent Support


Is it an emergency?

e.g. overdose, poisoning, self harm, suicide attempt

Call 0114 222 4444 if you are on campus, or 999 if you are off campus.

Calling 4444 will put you through to security patrol staff who provide a first-response service to medical emergencies including those suffering from mental health issues. The team are trained to the highest standards in mental health first aid and can liaise with the emergency services to attend as required.

Please note that Accident & Emergency is at the Northern General Hospital.
Only minor injuries (not emergencies) are seen at the Royal Hallamshire Hospital.

I am in need of urgent support:

  • Please contact the staff helpline on 0800 028 1947 for counselling support.
  • Alternately the NHS Sheffield Helpline can be contacted on 0808 801 0440 (Staffed 24 hours a day, 7 days a week). An Out of Hours Team is also available by calling: 0114 226 3636.
  • Support is available for anyone in Sheffield affected by mental health issues by visiting 'Need Help in a Crisis'
  • There is support available from the NHS. You can access this through your GP practice or you could also contact Sheffield IAPT (Improving Access to Psychological Therapies).

Are you struggling with suicidal thoughts?

• Please contact one of the staff helpline on 0800 028 1947 for counselling support, or alternately visit our webpages for more information.

Please make contact with your GP and see someone as soon as possible.

• Any time of day or night - contact the Samaritans from any phone (including mobiles) on the number 116 123

• If you are 35 or under, you can contact HOPELineUK. The phone, text and email support is open 10am-10pm weekdays, 2pm-10pm weekends, 2pm-5pm bank holidays

• Andy's Man Club is an organisation that seeks to help men who are feeling suicidal. For more information please click here.

Having panic attacks?

• Are you having a panic attack right now? Click here for a guided breathing exercise.
• Find out how you can manage panic attacks by watching the University Counselling Service Video here.

Sexual assault:

• The following places all offer experienced support - please contact whoever you feel most comfortable to:
SY Sexual Assault & Referral Centre Crisis Support
Sheffield Rape Crisis