Google Chat (also known as Google Hangouts Chat) is a messaging platform designed for collaborative team working. It is a new version of Google Hangouts with added functionality for teams to create dedicated spaces called rooms, helping you communicate and collaborate better when working across locations.
You can create the rooms you need for your team, projects, and social groups, invite your colleagues (and external contacts who are using Google) and instantly start talking.
Chat allows you to:
- Collaborate in team chat rooms - have ongoing group discussions in a continuous message feed and start separate conversation threads, all in one place. Message history is on and messages are retained - so you can come and go without missing anything.
- Message people directly - have a private conversation with a colleague or a small group of people.
- Share content - upload items from Drive, collaborate on Docs, Sheets, or Slides, join online meetings with Hangouts Meet, or search room members, past conversations, and shared files.
Chat is currently only available for University Staff and postgraduate research (PGR) students.
Accessing Google Chat
Google Chat can be accessed from MUSE My Services bar, or from the apps menu from any of your University Google Services.
You can use Chat on any of the following devices:
Computer with web browser: Google Chrome, Safari, or Firefox.
|Start conversations with rooms||
You can create a room for ongoing, long-term conversations. Any messages that are sent stay in the room, so that you can check back in at any time and catch up on the conversation.
Create a room
Conversations are organised into different threads, so you and your group can discuss multiple subjects at the same time.
Top tip: Rooms can be a useful communication tool for whole teams or departments to stay in touch.
|Sending direct messages||
You can send direct messages to one or more people.
Send a message to an individual:
Send a message to a group:
Top tip: To hide a group direct message, on the left-hand side, point to the direct message and click on the 3 circles. Select Hide conversation from the drop-down options.
|Rooms vs group messages||
You can use a room or a group message to chat with two or more people.
To help you decide which to use, Google's support pages provide further explanation.
You can send and share files in direct messages or rooms from either your Google Drive or your computer.
From Google Drive
From your computer
Start a video meeting
From Chat you can instantly start a Google Meet virtual meeting with individuals, groups or rooms.