Passwords are an essential part of computer security and the first line of defence against unauthorised access to your accounts and devices.

Choosing a weak password or failing to keep it safe could compromise your account, leaving personal and sensitive information open for cyber criminals to access. It's important to take appropriate steps to protect University accounts, systems and data.

Choosing a strong password

Having a strong password and maintaining its confidentiality is vital in securing your University computer account. 

Your password must:

  • be 10-30 characters long
  • start with an alphabetic letter
  • contain at least one numeric digit
  • contain only alphabetic letters, numeric digits and allowed symbols: _ [underscore] or # [hash]


  • Use a mix of upper and lower case letters, numbers and allowed symbols. An example would be G9n#M3Rb6_f4
  • consider getting a password manager. It makes it easy to securely store and generate complex passwords


  • use personal information or information that other people may find easy to guess. For example your favourite sports team.

Top tip for memorable passwords

There are some instances where you might need a password that you can easily remember. A random password wont be suitable.

A smart approach is to combine a number of random words and numbers together. You'll need to come up with your own, but an example would be AdvanceTower42_Crown. Passwords, or passphrases, like this are very secure and are easy to remember.

Keeping your passwords safe

You must ensure you protect your password.


  • share it with anyone
  • reuse it 
  • write it down or leave it somewhere unsafe - for example sticky notes stuck to monitors or on visible whiteboards
  • send it in an email or text
  • reply to or click on any links in emails that ask you for your password
  • let anyone watch you entering your password
  • use your University password for any personal accounts such as online banking, social media, personal email, or ecommerce sites
  • enable 'autocomplete' or 'Remember me' for usernames and passwords in your Web browser on shared devices, as someone else could log in to your account if they have access


  • use a different password for each of your University and personal accounts. In the event that someone is able to figure out one of your passwords, they won’t be able to access everything else
  • consider getting a password manager
  • change your password regularly so it meets the latest security standards

Using a password manager

In the digital world we are constantly testing our brain power to remember many different passwords for every daily life. Password managers are a great solution to keep track of them all, while keeping them safe and secure.

Learn more about password managers

Changing your University computer account password

You can change your university computer account password from the Account Management web pages.

Change your password

Off-campus with a YoYo laptop or desktop?

To ensure that password changes performed remotely also update the password on your YoYo device, you need to ensure that you either have DirectAccess* or Virtual Private Network (VPN) enabled first.

Your MUSE password will be updated as normal.

*DirectAccess allows you automatic connectivity to internal network resources, when you're connected to the internet, without the need for traditional VPN connections. 

Remote Access (VPN) Password

You can access most of the University's online services from off campus through MUSE as normal. For a small number of staff systems you will need to connect via the university's Virtual Private Network (VPN) to use them.

You will need a Remote Access (VPN) Password to connect to VPN. These passwords are random and can’t be changed to something more memorable.

Request a new Remote Access (VPN) password