Getting Help 

When you log into MUSE you should see a green arrow labeled 'Take the tour'. This offers a quick demonstration of how to use MUSE.

You may also find the answer to your question on the IT Services website.

For additional support please get in touch with the IT Service Desk:

Phone 0114 222 1111

Use IT Service Desk Self Service

If something isn't working as you'd expect, the more information you can provide us with the better. Often it helps if you can tell us

  • Username you're trying to log in with
  • What web browser version you're using (e.g. Internet Explorer 10, Firefox 72.0)
  • What operating system you're using (e.g. Windows 10, OSX 10.4 etc)
  • If it's ever worked for you before - if so when did it stop working
  • Do you get any error messages?