Help and Support for Counter Staff

Counter Staff

As counter staff working on the helpdesks across the University of Sheffield, you may have to work with the new Resource Bookings system.

On these pages you will find all of the essential information you need to know about how to book out equipment, what students and staff can borrow, the time frames in which they can loan equipment or facilities for, how to book out and return equipment and the terms and conditions in place for each service's equipment or facilities.


Staff and students across the university can book out multimedia equipment are responsible for that equipment or room whilst they are loaning or occupying it.

The resource bookings system is simple and easy to use, and you will find all of the information and help guides on these pages to help you to use and understand the system, as well as providing you will all of the contact details needed for each service's terms and conditions and time barriers they have in place depending on the resource being loaned.

Counter Staff

Help and Support

Here you will find a range of help guides created by the resource bookings system support team. If you need any further help and support with the system or would like to request any help guides to be created please contact and let us know and we will be happy to help you.