IT Services
Status Page

 Current issues affecting services

Status Since Service Affected Details
Fri, 31st October
11:19
Duo Desktop - MFAIf you are on the latest version of Google Chrome or Microsoft Edge on an unmanaged device, you may see a new pop up when accessing our Multi Factor Authentication service.  The pop up will advise that duosecurity.com wants to look for and connect to any device on your local network.  This is completely safe and you should select 'Allow.' 

We are investigating how to remove this unnecessary pop up and will advise once investigations have been completed.

 Scheduled maintenance / Services at risk

Status Start End Service Affected Details
Thursday 20th November
14:30
Thursday 20th November
15:00
Single Sign-OnWhat's happening?:
Maintenance work is being performed on our Single Sign-On services during this time

How will this affect me?:
The following list of services may experience sign in difficulties while this maintenance is ongoing:

•Adobe Creative Cloud
•ArcGIS
•AvayaCloudOffice
•AvayaExperiancePortal
•AWS
•EpiGenesys Gitlab
•Github Enterprise
•InTend
•KeyedIn
•Microsoft Office 365
•Parallels Desktop
•Piktochart
•Posit
•Qualtrics
•Ronin
•Tinkerlist
•Umii


 Recently resolved issues

Status Resolved Service Affected Details
No current resolved issues

Please note this table is only updated in office hours (8am - 5pm Monday to Friday).

For further IT help visit IT Help & Support.

Visit Teaching Space Service Status for latest updates.

See also Library eResources service indicators.

© 2025 The University of Sheffield