Current issues affecting services
| Status | Since | Service Affected | Details |
|---|---|---|---|
 | Thu, 23rd April 12:33 | University Website (CMS) | Following updates to the hosting of the University CMS we are aware that edits to University websites are taking longer to publish and appear on the live site than expected. This is being investigated. In the meantime, please be assured that any edits submitted will still take effect after some time, with no further work required. |
Scheduled maintenance / Services at risk
| Status | Start | End | Service Affected | Details |
|---|---|---|---|---|
 | Weds 29th Apr 06:00 | Weds 29th Apr 06:30 | Pebblepad - Maintenace | What's happening?: Maintenance work is being performed on the Pebblepad system during this time. How will this affect me?: During the window the Pebblepad system may be temporarily unavailable. |
Recently resolved issues
| Status | Resolved | Service Affected | Details |
|---|---|---|---|
 | Fri, 24th April 12:00 | Student VPN2 Account Notification | We are aware that some students have received an automated email stating that the VPN service has been removed from their account. This notification does not affect your primary University computer account. You can continue to log into MUSE, Gmail, and Blackboard as normal. The VPN is only required for accessing specific, restricted University internal services from off-campus. Most standard student resources remain fully accessible without it. If you believe you still require VPN access for your studies or research, please visit https://students.sheffield.ac.uk/it-services/get-connected/vpn for instructions on how to manage your access. If you do not use specialised University software or internal systems from off-campus, no further action is required. |
Please note this table is only updated in office hours (8am - 5pm Monday to Friday).
For further IT help visit IT Help & Support.
Visit Teaching Space Service Status for latest updates.