IT Services
Status Page

 Current issues affecting services

Status Since Service Affected Details
Fri, 18th July
10:21
SAP myPurchase CataloguemyPurchase/myCatalogue is currently running slow.  It can take up to 2 minutes to log in to the catalogue.  Finance ask that people be patient and await the catalogue to load before reporting this to financesystemshelpdesk@sheffield.ac.uk.

 Scheduled maintenance / Services at risk

Status Start End Service Affected Details
Thur 24th July
05:00
Thur 24th July
09:00
Storage Platform MaintenanceWhat's happening?:
Maintenance is taking place on the storage platform na-clus3 - CC cluster

How will this affect me?:
No complete outage is expected. There will be a brief interruption to SMB connections, and clients are expected to reconnect automatically.
Wed 23rd July
05:00
Wed 23rd July
09:00
Storage Platform Maintenance What's happening?:
Maintenance is taking place on the storage platform na-clus4 - Brunswick cluster

How will this affect me?:
No complete outage is expected. There will be a brief interruption to SMB connections, and clients are expected to reconnect automatically.
Fri 11th July
07:00
Fri 9th August
07:30
U Drive - MaintenanceWhat's happening?:
During this 4 week period,  work is being completed on the platform

How will this affect me?:
The  U drive will undergo maintenance between 7:00am-7:30am on the days within the whole maintenance period.  The U Drive will be unavailable during these maintenance windows. 

Additionally, within the same maintenance periods, some may experience issues logging in to University Desktop computers, and slow logging in to Hybrid/YoYo computers.

 Recently resolved issues

Status Resolved Service Affected Details
Fri, 18th July
13:00
CardExchange PressThe issue with CardExchange Press is now resolved.

Please note this table is only updated in office hours (8am - 5pm Monday to Friday)

See also Library eResources service indicators

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