IT Services
Status Page

 Current issues affecting services

Status Since Service Affected Details
Tue, 18th November
11:58
Avaya system not workingThe Avaya Cloud service is currently experiencing issues, meaning University phone lines including the IT Service Desk, EFM Helpdesk and Student Administration Helpline are unavailable

 Scheduled maintenance / Services at risk

Status Start End Service Affected Details
Thursday 20th November
14:30
Thursday 20th November
15:00
Single Sign-OnWhat's happening?:
Maintenance work is being performed on our Single Sign-On services during this time

How will this affect me?:
The following list of services may experience sign in difficulties while this maintenance is ongoing:

•Adobe Creative Cloud
•ArcGIS
•AvayaCloudOffice
•AvayaExperiancePortal
•AWS
•EpiGenesys Gitlab
•Github Enterprise
•InTend
•KeyedIn
•Microsoft Office 365
•Parallels Desktop
•Piktochart
•Posit
•Qualtrics
•Ronin
•Tinkerlist
•Umii


 Recently resolved issues

Status Resolved Service Affected Details
Mon, 17th November
10:13
Duo Desktop - MFAThis issue is now Resolved.

Please note this table is only updated in office hours (8am - 5pm Monday to Friday).

For further IT help visit IT Help & Support.

Visit Teaching Space Service Status for latest updates.

See also Library eResources service indicators.

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