Current issues affecting services
| Status | Since | Service Affected | Details |
|---|---|---|---|
 | Fri, 31st October 11:19 | Duo Desktop - MFA | If you are on the latest version of Google Chrome or Microsoft Edge on an unmanaged device, you may see a new pop up when accessing our Multi Factor Authentication service. The pop up will advise that duosecurity.com wants to look for and connect to any device on your local network. This is completely safe and you should select 'Allow.' We are investigating how to remove this unnecessary pop up and will advise once investigations have been completed. |
| Mon, 6th October 10:01 | Network Issue - AMRC | We are currently experiencing network connectivity issues at the AMRC. Networks teams are investigating. |
Scheduled maintenance / Services at risk
| Status | Start | End | Service Affected | Details |
|---|---|---|---|---|
 | Mon 10th November 09:30 | Mon 10th November 17:00 | Campus DHCP and DNS Services | What's happening?: DHCP and DNS services are being updated during this window for some campus networks. How will this affect me?: There is no downtime expected for the vast majority of clients. A small number of clients may lose connectivity - please contact the Service Desk if you experience any problems. |
| Wed 12th November 14:30 | Wed 12th November 17:30 | SAP | What's happening?: SAP is being updated during this window How will this affect me?: During the window the following systems will be unavailable: •myJob, myTeam, SFR, Contract Admin •myPurchase for approvers •myPurchase for requisitioners |
| Sat 8th November 07:00 | Sat 8th November 15:00 | Blackboard Ally - Maintenance | What's happening?: Blackboard maintenance will be conducted during this window. How will this affect me?: Blackboard Ally services will have intermittent availability during this time |
| Fri 14th November 22:00 | Sat 15th November 05:00 | SAP - SuccessFactors | What's happening?: A major update to the system will be applied at this time. How will this affect me?: The SAP SuccessFactors Recruiting system and the external facing jobs site will be unavailable during the upgrade window. |
| Thurs 13th November 00:00 | Thurs 13th November 04:00 | Class Collaborate Maintenance | What's happening?: There will be maintenance on Class Collaborate. How will this affect me?: Class Collaborate services will have intermittent availability during this time. |
Recently resolved issues
| Status | Resolved | Service Affected | Details |
|---|---|---|---|
| No current resolved issues | |||
Please note this table is only updated in office hours (8am - 5pm Monday to Friday).
For further IT help visit IT Help & Support.
Visit Teaching Space Service Status for latest updates.