IT Services
Status Page

 Current issues affecting services

Status Since Service Affected Details
Fri, 5th December
16:54
Avaya AXPAvaya AXP is currently unavailable. This means that the phone lines for the IT Service desk, EFM Helpdesk, and UHS may be offline.
For IT Service desk queries, please use the Self-Service Portal here: https://shef.topdesk.net/tas/public/ssp/
Alternative contact methods for UHS can be found on this page: https://sheffield.ac.uk/health-service/contact

 Scheduled maintenance / Services at risk

Status Start End Service Affected Details
Sun 28th December
14:00
Sun 28th December
16:00
CrowdmarkWhat's happening?:
Scheduled maintenance will be taking place on Crowdmark during this time.

How will this affect me?:
Access to Crowdmark will be temporarily unavailable during this period.
Wed 10th December
06:00
Wed 10th December
06:30
PebblepadWhat's happening?:
Scheduled maintenance will be taking place on PebblePad during this time.

How will this affect me?:
Access to PebblePad may be temporarily unavailable during this period.
Sat 6th December
22:00
Sun 7th December
01:00
iSheffield MaintenanceWhat's happening:
CampusM (iSheffield) is undergoing maintenance during this window.

How will this affect me?:
During this period all services should operate as usual with no expected downtime.
Thurs 11th December
00:00
Thurs 11th December
04:00
Class Collaborate MaintenanceWhat's happening?:
There will be maintenance on Class Collaborate.

How will this affect me?:
Class Collaborate services will have intermittent availability during this time.

 Recently resolved issues

Status Resolved Service Affected Details
No current resolved issues

Please note this table is only updated in office hours (8am - 5pm Monday to Friday).

For further IT help visit IT Help & Support.

Visit Teaching Space Service Status for latest updates.

See also Library eResources service indicators.

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