IT Service Status Page
| Status | Since | Service Affected | Details |
|---|---|---|---|
 | Thu, 24th June 15:58 | SAP account creation failing | There is currently a brief delay in the creation of SAP accounts for new users. This includes MyPurchase, MyJob and MyTeam accounts - Any new account requests may take longer than the 24 hours stated. A known issue has been identified and remediation work has been scheduled for Sunday 27th June to fix this fault. Update: A fix has been found. In order for the fix to be applied, the service will need to be shut down and restarted. To minimise disruption, this will be done out of hours on Sunday morning, 09:00-10:30am. |
| Status | Start | End | Service Affected | Details |
|---|---|---|---|---|
 | Mon 5th July 00:00 | Fri 9th July 23:59 | University Connect for China | The UCC service will be undergoing maintenance during this time, no impact to the service is expected, however the service should still be considered at risk. |
| Mon 28th June 07:00 | Mon 28th June 09:00 | Network | Due to planned maintenance, the network (wired and wireless) should be considered at risk until the work is completed. |
| Thur 8th July 00:00 | Thur 8th July 04:00 | Blackboard | Blackboard will be performing maintenance on Blackboard Collaborate. Users may experience intermittent availability during the maintenance period. |
| Tues 6th July 20:00 | Tues 6th July 22:00 | Telephony | Due to maintenance, inbound telephony services should be considered ‘at risk’ for the whole of the scheduled maintenance period, outbound calls should not be affected. |
| Thu 1st July 07:00 | Thu 1st July 09:00 | Network | Due to planned maintenance, the network (wired & wireless) should be considered at risk until the work is completed. |
| Mon 28th June 07:00 | Mon 28th June 09:00 | North Campus Modular Village Planned Network Maintenance | We are replacing the network switches in comms cabinet "B". This provides services mainly to the IT Suite. The PCs in the IT Suite, bookable by Students for remote desktop via https://www.sheffield.ac.uk/findapc/now will be withdrawn in advance until 10:30. Cabinet "A" serving the rest of the building will be unaffected. |
| Tue 6th July 7:15 | Tue 6th July 9:00 | Eduroam | Maintenance is being performed on the Sheffield Teaching Hospital's eduroam anchor wireless controller. Therefore, eduroam will be unavailable at Sheffield Teaching Hospital sites during this time. Please note that users may still see eduroam being broadcast during the maintenance, however they will be unable to connect. This is only applicable to hospital wireless points and other areas will be unaffected. |
| Sat 26th June 23:30 | Sun 27th June 03:30 | Blackboard | Due to maintenance Blackboard will be unavailable to access at this time. |
| Wed 30th June 07:00 | Wed 30th June 09:00 | Network | Due to planned maintenance, the network (wired & wireless) should be considered at risk until the work is completed. |
| Sun 11th July 12:00 | Sun 11th July 18:00 | Crowdmark | Due to scheduled maintenance to the system Crowdmark will be unavailable to access at this time. |
| Status | Resolved | Service Affected | Details |
|---|---|---|---|
 | Thu, 24th June 16:26 | Major Network Problems around The Edge Student Village | The network issue in The Edge Student Village area is now resolved. |
Please note this table is only updated in office hours (8am - 5pm Monday to Friday)
See also Library eResources service indicators