IT Service Status Page

 Current issues affecting services

Status Since Service Affected Details
Tue, 15th September
KalturaUpdate: 22nd September 2020

Kaltura have largely resolved the issues affecting upload. We are still experiencing some issues with the playback, especially affecting newly uploaded, and some issues with the synchronisation of caption files. Engineers are currently working to fix these issues.

We are still currently seeing intermittent problems with Kaltura’s Media Upload function where some uploads may fail.

Others may also experience longer delays than usual in the processing of uploaded videos.

For more details of these issues, and timescales for resolution please see the Kaltura status page at:

 Scheduled maintenance / Services at risk

Status Start End Service Affected Details
Mon 28th September
Fri 2nd October
MFA on Windows ServersMFA is being deployed to Windows servers hosted by IT Services. Servers will be restarted in their normal patch schedule in order to enable MFA.

Further communications will be sent to system administrators about enrolment in due course.
Thursday 8th October
Thursday 8th October
Blackboard CollaborateBlackboard will be performing maintenance on Blackboard Collaborate Ultra during this time. Users may experience intermittent availability during the maintenance window.

 Recently resolved issues

Status Resolved Service Affected Details
Wed, 30th September
Online timetablesThe system now appears to be functioning correctly a to be stable. We are still monitoring it, but expect full functionality.

Please note this table is only updated in office hours (8am - 5pm Monday to Friday)

See also Library eResources service indicators