Compatible browsers and pop-ups
The University's recruitment system is SAP based. The following browsers are supported by SAP:
- Microsoft Internet Explorer (versions 9, 10 and 11)
- Google Chrome
If you use the web browser Firefox, please note that v52 (released on 7 March 2017) does not allow use of the drop-down menus in our application system. Until this issue is fixed we recommend you use an alternative web browser such as Chrome or Safari.
Internet Explorer (IE) version 8 or lower is not supported by our recruitment system. If you are using IE8 you should update your browser, or use one of the alternative browsers listed above.
Tablet devices/Smart phones
The Operating Systems that run on tablet devices/smart phones are unsupported. Depending on the device, you may be able to complete certain aspects of the application, but for a smoother application process we recommend using one of the compatible browsers on a PC or MAC.
We advise that you run your browser from the traditional (Windows 7 style) desktop rather than the startup screen tile interface for a smoother application process.
The application form and vacancy details open in new windows. Applicants are asked to ensure that pop-up blockers are either turned off or allowed for jobs.shef.ac.uk. Your browser should prompt you if it blocks a pop-up window allowing you to amend the settings from within the browser window. Instructions are provided below on how to turn pop-up blockers off for supported browsers.
For Internet Explorer click Tools > Internet Options > Privacy. You can either disable the popup blocker in your browser by unticking the Turn on Pop-up Blocker box or by adding jobs.shef.ac.uk to the allowed websites if you click Settings in the Privacy window.
Firefox users should click Open Menu in the top right of the browser window > Options > Content and untick the Block popup windows box. Alternatively you can add jobs.shef.ac.uk to the exceptions list within the Content window.
In Google Chrome, click on the menu icon to the right of the address bar, then click " Settings." Click “Show Advanced Settings” at the bottom of the page and under "Privacy" click "Content Settings." Under "Pop-ups" either click "Allow all sites to show pop-ups" or add jobs.shef.ac.uk to the allowed exceptions in “Manage exceptions...”
A quicker alternative in Google Chrome is to click the icon in the web address bar that indicates a popup has been blocked and then select "always allow popups from jobs.shef.ac.uk."
In Safari, click on the Safari button in the top left of the screen then click Preferences. In the Preferences window, go to the Security tab and then untick Block Pop-up Windows if there is a tick in this box.
Please be aware that toolbars that you can install such as Google and Yahoo have their own pop-up blocker settings, in addition to those in your browser. These toolbars can cause the recruitment system to "freeze" and you may hear a clicking sound as the system unsuccessfully tries to open a new window. You should either uninstall these toolbars or change their settings to allow popups at jobs.shef.ac.uk before proceeding.
If you require any further assistance when using a supported browser with the University's recruitment system, please email details to email@example.com and we will be happy to provide additional support. Please note, this email address is checked Monday to Friday, 9am to 5pm, excluding public holidays.