Position: Quality Management Adviser
Tel: +44 (0)114 2221750
What do I do?
My current role is to work with individuals and departments in the Faculty of Social Sciences to offer comprehensive advice, guidance and quality assurance support on learning and teaching processes. This includes programme and module design and approval; support with maintaining and monitoring programme level information such as programme regulations, KIS data and the external review of programmes; bespoke work with individual departments to implement and embed faculty and institutional policies at a programme level; providing guidance for departments during curriculum reviews; assisting with the sharing of best practice across the Faculty through the Teaching Excellence in Social Sciences (TESS) initiative; and supporting the Faculty Learning and Teaching Committee (FLTC). In addition to these activities, I work collaboratively with colleagues within and beyond LeTS who have a role in educational development in order to support key institutional quality assurance processes such as Annual Reflection and Periodic Review, whilst also working at institutional level on a number of strategic initiatives. I am currently the institutional lead on the Programme Information and Management System Project in Learning and Teaching Services. This project is exploring the way in which the institution currently collects, manages and displays programme information.
I began my career as a Marketing Manager, working in industry for a fast-moving consumer goods retailer specialising in online marketing and process review. In 2008, I made the decision to return to education and retrain as a teacher. During my undergraduate studies I was awarded a Fulbright Scholarship for Future Leaders in Education, a scheme designed to increase and promote mutual understanding in the education arena. I spent a period abroad in the United States and was awarded a first class honours degree in Education Studies in 2011. Following graduation, my career in the Higher Education sector began at Sheffield Hallam University as a departmental administrator. In 2012, I took up a role at Sheffield as a Quality Management Adviser with additional institution-wide responsibility for the management of the National Student Survey (NSS). In December 2015, I was awarded a MA in International Higher Education from the University of Nottingham where my research explored effective feedback practices for international students.
Interests and Expertise
• Internationalisation of the curriculum;
• Student voice in programme design;
• Process improvement and review.
Qualifications and networks
• MA International Higher Education;
• BA(Hons) Education Studies;
• CIM Professional Certificate in Marketing;
• Fulbright Association Alumni Member.