Customers with additional support requirements

What does the Library offer?

We are keen to enable all students to have equal access to Library resources. All staff are happy to offer assistance, while additional support staff at each of the library sites can help and advise you.

Below is a list of the areas in which we offer support:

Visiting the Libraries

Access and evacuation

Helping you to use the Library

Borrowing Library Items

Can someone else borrow library material for me?

Library support for customers unable to visit the Library (Postal Request Service)

Can I have longer loans?

Photocopying and Printing

How do I pay for and reclaim my expenses for photocopying and printing?

Photocopying, printing and scanning

Assistive Technology and Equipment

Accessible furniture

Assistive technology and software

Auxiliary aids

Bookable assistive spaces

Accessible Resources

Find out about accessible resources

Sensus access

How Alternative Format requests are generated

Alternative formats - Instructions for Disability Advisors and Study Skills Tutors

Alternative formats - Instructions for students and Library Support Workers

“The University is committed to treating all people with dignity and respect equally, irrespective of any of the “Protected Characteristics” as defined by the Equality Act 2010. The protected characteristics are age, disability including mental health, gender re-assignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation.”
(University Council Statement on Equality of Opportunity and Diversity, updated 2 May 2013)

As an important department in the University, the Library seeks to ensure that it complies with the statement above in all areas of its operations, through good practice, anticipation and reasonable adjustments.

The University of Sheffield Library is a member of the Open Rose Group, "opening up access for disabled users of Academic Libraries in Yorkshire".

Further information

If you would like any of the information provided on these Library web pages in an alternative format, require further details or wish to comment on any aspect of the support for disabled and dyslexic customers, please contact us by: