Eresources Service Status

This table shows scheduled maintenance, at-risk periods and irregular eresources unavailability. See also the IT Services Status page. If you are currently experiencing problems, please contact the Library Help Service.

Status Service affected Details
Orange StarPlus, Resource Lists Library systems will be upgraded this weekend between 23:00 BST on Saturday 8 August 2020 and 00:00 on Sunday 8 August 2020. During this period the following services may be subject to downtime:-

1. StarPlus services
It will not be possible to see the locations of items, place requests, renew loans on StarPlus or access electronic resources.
Print holdings can be searched using Jisc Library Hub Discover service (replaces COPAC): https://discover.libraryhub.jisc.ac.uk/
Electronic Databases can be accessed via the A-Z list - https://www.sheffield.ac.uk/library/cdlists/cdtable.html

2. Resource lists service
This service may be unavailable during this period.

We apologise for any inconvenience. 7 August 2020

Orange University of Chicago Press ejournals The website may be unavailable for up to an hour between 12 pm and 3 pm on 10 August 2020 due to scheduled maintenance. University of Chicago Press apologise for any inconvenience.
Green Public Information Online The service is now back online. There may be short periods of downtime during today while final checks are made. The supplier apologises for any inconvenience. 3 August 2020
Green Nexis Access to Nexis has been restored. The supplier apologises for any inconvenience. 3 August 2020
Red Dawsonera Ebooks Due to Bertrams going into administration, the Dawsonera ebook platform is no longer available. We are working with a new supplier to transfer our collection. Please search for ebook titles in StarPlus for the available access options in the meantime. 31 July 2020
Orange Emerald Insight If you cannot access full text content on this platform, try clicking the 'Reset Authentication' button. The supplier is experiencing some intermittent issues following updates to their platform. November 2019
Orange The Economist We (and other institutions) are experiencing intermittent access issues with our online subscription at The Economist. We have reported these issues to The Economist. If you experience difficulties accessing articles, please contact the Library Help Service. November 2019

Colour Explanation
Red Current problem
Orange At risk or scheduled maintenance
Green Everything working or individual resource working again / query closed