eResources service status

This table shows scheduled maintenance, at-risk periods & irregular eResources unavailability. The colour code mirrors the traffic light system. See also the CiCS service status page.

If you are currently experiencing problems, please contact the Library HelpDesk on 0114 222-7200

Status Service affected Details
Green SpringerLink platform Access to our subscribed ejournals and protocols on the SpringerLink platform has been restored. Apologies for any inconvenience. 19 July 2017
Green Proquest databases ProQuest have reported that all their products and services are now back online. They "sincerely apologize for the inconvenience and frustration experienced". 19 July 2017
Orange Proquest databases Unavailable from 8 pm on 29 July 2017 until 5 am on 30 July 2017 due to scheduled maintenance. ProQuest apologise for any inconvenience.
Orange Dawsonera ebooks Unavailable between midnight and 4 am on 19-20 July 2017 due to scheduled maintenance. Dawson Books apologise for any inconvenience.
Red HeinOnline World Treaty Library Links to full text generate an error message. This has been reported to the Library's software vendor. Apologies for any inconvenience. 28 June 2017
Red Loss Prevention Bulletin Off campus access via StarPlus is not currently available. This is being investigated. Apologies for any inconvenience. 23 June 2017
Orange StarPlus There is occasionally a problem with certain views in StarPlus, for example the eShelf, particularly when using the browser Firefox. Often changing to Chrome or Internet Explorer will resolve the issue. If you are still experiencing problems, please contact us.

Colour Explanation
Red Current problem
Orange At risk or scheduled maintenance
Green Everything working or individual resource working again / query closed