eResources service status

This table shows scheduled maintenance, at-risk periods & irregular eResources unavailability. The colour code mirrors the traffic light system. See also the CiCS service status page.

If you are currently experiencing problems, please contact the Library HelpDesk on 0114 222-7200

Status Service affected Details
Orange Box of Broadcasts BoB should be considered at risk and may be unavailable between 9:30 am and 3 pm today due to scheduled maintenance. Learning on Screen apologise for any inconvenience. 16 August 2017
Orange Ovid ejournals and databases Intermittent downtime is possible from 4 am on 14 August until 7 pm on 16 August due to scheduled maintenance. Ovid apologise for any inconvenience.
Red HeinOnline World Treaty Library Links to full text generate an error message. This has been reported to the Library's software vendor. Apologies for any inconvenience. 28 June 2017
Red Loss Prevention Bulletin Off campus access via StarPlus is not currently available. This is being investigated. Apologies for any inconvenience. 23 June 2017
Orange StarPlus There is occasionally a problem with certain views in StarPlus, for example the eShelf, particularly when using the browser Firefox. Often changing to Chrome or Internet Explorer will resolve the issue. If you are still experiencing problems, please contact us.

Colour Explanation
Red Current problem
Orange At risk or scheduled maintenance
Green Everything working or individual resource working again / query closed