eResources service status

This table shows scheduled maintenance, at-risk periods & irregular eResources unavailability. The colour code mirrors the traffic light system. See also the CiCS service status page.

If you are currently experiencing problems, please contact the Library HelpDesk on 0114 222-7200

Status Service affected Details
Green StarPlus StarPlus is not compatible with Google Chrome Version 57, however Version 58 has been released and this is compatible with StarPlus. This should update automatically, a browser restart may be required. We apologise for the inconvenience. 24 April 2017
Orange StarPlus There is occasionally a problem with certain views in StarPlus, for example the eShelf, particularly when using the browser Firefox. Often changing to Chrome or Internet Explorer will resolve the issue. If you are still experiencing problems, please contact us. 6 October 2016

Colour Explanation
Red Current problem
Orange At risk or scheduled maintenance
Green Everything working or individual resource working again / query closed