eResources service status

This table shows scheduled maintenance, at-risk periods & irregular eResources unavailability. The colour code mirrors the traffic light system. See also the CiCS service status page.

If you are currently experiencing problems, please contact the Library HelpDesk on 0114 222-7200

Status	Service affected	Details
	SpringerLink platform	Access to our subscribed ejournals and protocols on the SpringerLink platform has been restored. Apologies for any inconvenience. 19 July 2017
	Proquest databases	ProQuest have reported that all their products and services are now back online. They "sincerely apologize for the inconvenience and frustration experienced". 19 July 2017
	Proquest databases	Unavailable from 8 pm on 29 July 2017 until 5 am on 30 July 2017 due to scheduled maintenance. ProQuest apologise for any inconvenience.
	Dawsonera ebooks	Unavailable between midnight and 4 am on 19-20 July 2017 due to scheduled maintenance. Dawson Books apologise for any inconvenience.
	HeinOnline World Treaty Library	Links to full text generate an error message. This has been reported to the Library's software vendor. Apologies for any inconvenience. 28 June 2017
	Loss Prevention Bulletin	Off campus access via StarPlus is not currently available. This is being investigated. Apologies for any inconvenience. 23 June 2017
	StarPlus	There is occasionally a problem with certain views in StarPlus, for example the eShelf, particularly when using the browser Firefox. Often changing to Chrome or Internet Explorer will resolve the issue. If you are still experiencing problems, please contact us.

Colour	Explanation
	Current problem
	At risk or scheduled maintenance
	Everything working or individual resource working again / query closed