Eresources Service Status

This table shows scheduled maintenance, at-risk periods and irregular eresources unavailability. See also the CiCS Service Status page. If you are currently experiencing problems, please contact the Library Help Service.

Status	Service affected	Details
	BMJ Best Practice	Service unavailable from 9 am until 5 pm on Saturday 11 January 2020 due to scheduled maintenance. BMJ apologise for any inconvenience.
	ProQuest Ebook Central	Service unavailable from 2 am until 4 pm on Saturday 21 December 2019 due to scheduled maintenance. ProQuest apologise for any inconvenience.
	Box of Broadcasts	Service is at risk and may be unavailable from 12:30 pm to 3:30 pm on Thursday 12 December 2019 due to scheduled maintenance. Learning on Screen apologise for any inconvenience.
	Electronic resources off-campus	On Sunday 15 December 2019 between 00:00 and 03:30 the provider of the off-campus proxying service will be conducting scheduled system maintenance. During this period off-campus access to electronic resources may be disrupted. If you encounter any issues during this time please try again later. Apologies for any inconvenience caused. 10 December 2019
	Nexis	The supplier has identified the cause of the authentication error on their system and changed some settings to fix this. If you were previously having access issues, please try again after clearing your browser's cache and cookies. The supplier apologises for any inconvenience. 4 December 2019
	Emerald Insight	If you cannot access full text content on this platform, try clicking the 'Reset Authentication' button. The supplier is experiencing some intermittent issues following updates to their platform. November 2019
	Westlaw	The Westlaw new platform is now live. Please read the instructions on our Westlaw database page before you access the new platform for the first time. If you have trouble accessing specific content on Westlaw, please contact the Library Help Service. November 2019
	The Economist	We (and other institutions) are experiencing intermittent access issues with our online subscription at The Economist. We have reported these issues to The Economist. If you experience difficulties accessing articles, please contact the Library Help Service. November 2019

Colour	Explanation
	Current problem
	At risk or scheduled maintenance
	Everything working or individual resource working again / query closed