Services & Engagement

Gavin BoyceGavin Boyce

Head of Faculty Engagement and Partnerships

The Faculty Engagement Team (FET) works in partnership with faculties to ensure that the academic enterprise is fully supported by the Library and that effective and efficient use is made of Library resources by staff, students and partners. FET works at faculty and departmental level to support students, researchers and staff. It also works with other library teams, and in cooperation with staff elsewhere in professional services, to ensure that the University Library develops in line with the needs of its users as learners, teachers and researchers.

email contact

telephone contact +44 114 222 7351

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Vic GrantVicky Grant

Head, Library Learning Services

Library Learning Services is responsible for the development of Library services and information literacy provision for students in the context of learning in a digital world. The unit leads and develops the Library’s information and digital literacy provision for students to support the University’s strategic priorities and reflect the information landscape in an increasingly digital environment.

email contact

telephone contact+44 (0) 114 222 7336

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Andy BusseyAndy Bussey

Head, Library Digital Services

The Library Digital Services team consists of three sections, which collectively enable discovery of and access to resources, and support the Library’s business processes. Library Digital Services is responsible for the provision of discovery services that enable students and researchers to explore the world of knowledge and provide access to the Library’s collections and those of our broader networks. The team leads the evaluation, development and implementation of systems and services to facilitate discovery and underpin the Library’s business processes.

email contact

telephone contact +44 (0) 114 222 7265

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Lynn SykesLynn Sykes

Head, Library Information Advisory Team

The Library Information Advisory Team is responsible for the effective delivery of all front line services through engagement with University students and staff as well as NHS members and external visitors to the Library. The team leads the development and provision of advisory and help services through a variety of channels, manages the lending service and overall circulation of print materials and takes day to day oversight of the quality of environment across all Library sites and our virtual advisory and help services.


telephone contact +44 (0) 114 222 7297

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Ruth MacMullenRuth Mallalieu

Scholarly Communications Licensing Manager

Copyright advisory and advocacy services form a critical component of the infrastructure necessary in advancing teaching, learning, and research in a digital age. Library Scholarly Communications Licensing provides the University community with legally compliant, detailed interpretation and policy advice on copyright and licensing matters. Ruth leads the team that advises the University community on rights and responsibilities arising from copyright, manages and administers copyright licences, and engages at all levels across our University to embed good practices, mitigate risks, and use exceptions and licences to their full potential.


telephone contact +44 (0) 114 222 7347


Gary MarshGary Marsh

Head, Marketing & Communications

Library Communications is responsible for promoting and communicating all services and facilities provided by the Library to ensure positive engagement and to enhance the customer experience. The team leads the identification of key communication messages and priorities in support of research, learning and teaching as well as coordinating the Library’s involvement in events and outreach activities.

email contact

telephone contact +44 (0) 114 222 7302

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Carmen O'DellCarmen O’Dell

Open Access Manager

The Scholarly Communication Team leads the Library’s engagement with researchers in support of the University’s strategic priority to maximize the impact and accessibility of its research outputs. It undertakes activities to raise awareness of scholarly
communications developments and provides an enquiry service and practical support to enable researchers to make their work open access where possible. The team works closely with University stakeholders such as Research Services to plan resources and develop university policies in response to national and international developments in the scholarly communications arena.

email contact

telephone contact +44 (0) 114 222 5080

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